Tenant Care

Should you have an emergency, call:

For Glasgow:

  • Please call our office number on 0141 270 7878, and our voicemail system will provide you with information on our emergency out of hours contractors.
  • For lock emergencies, please call 0141 221 0711
  • For Lorne Street, Duke Street and Duke Wynd (Gas, plumbing, locksmith etc), please call 0141 643 3744

For Edinburgh:

  • Please call our office number on 0131 622 6215, and our voicemail system will provide you with information on our emergency out of hours contractors.
  • For lock emergencies, please call 0131 258 0909

For Dundee:

  • Please call 0787 242 8243 for all emergencies, this includes gas, plumbing and locks.

Please also ensure to report the emergency repair via our maintenance reporting system (https://cairn.fixflo.com/issuereport/CreateIssue) which will notify your property manager of the situation the following working day. If you are unable to report this via the maintenance page, please email your property manager directly.

If you are a tenant and are worried about the current situation you should follow our guidelines below. We will work with both Landlords and tenants in these difficult times.

https://scottishlandlords.com/news-and-campaigns/news/covid-19-update

Please also leave a message on our voicemail or Report A Repair

Newsletter Sign-up

Sign-up Now