Property Testimonials

Our clients feedback is important to us, here’s what they have to say!

Excellent

★★★★★
Based on 512 reviews

S mm

3 hours ago

★★★★★

I've been renting through Cairn Letting glasgow for 4 years and it's been a great experience throughout. Carol has been brilliant — always quick to sort out any issues at the flat and proactive about getting little upgrades done.

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R Doherty

10 hours ago

★★★★★

Amrit was very knowledgeable about fire safety and completed the training with us very efficiently. Property types Apartments or condos

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★★★★★

Victoria Craig has been a fantastic property manager, she’s always friendly, helpful and quick to respond whenever I need anything. She’s made the application process for the tenancy easy and stress-free :)

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★★★★★

Amrit was lovely and explained everything thoroughly. Property types Apartments or condos

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★★★★★

Amrit was so lovely!

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Stuart Black

2 days ago

★★★★★

I’ve have used Cairn to manage my property for a several years. I have always found them very professional to deal with. As I live overseas, it’s important to have someone I can trust and rely on to look after things and deal with any issues as they arise. Cairn overall has provided an excellent service.

The property manager Victoria Craig is excellent. She’s friendly, responsive and proactive, keeps me well informed. It gives me peace of mind knowing the property is in good hands. I’d happily recommend Victoria and the Cairn team to other landlords.

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Dario Bianco

Edited 3 days ago

★★★★★

I can wholeheartedly recommend Cairn Letting Agency. Victoria, who deals with my property, is always on hand to deal with any problems should they arise. Whenever a let has ended, she has always managed to find suitable new tenants quickly.

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★★★★★

We just had a flat inspection and fire safety briefing from Amritt. Everything went very smoothly and she was very thorough with her fire safety which was all very clear.
Beyond that amritt was very professional and jolly.
She made us feel safe in our new flat. Property types Apartments or condos

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Julie Kelly

5 days ago

★★★★★

Amanda was lovely, she made our inspection super quick and easy. She was also super accommodating and that’s something I truly appreciated. Great communication throughout.

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★★★★★

quick and professional. Property types Apartments or condos

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Eliza Park

6 days ago

★★★★★

Amrit was great. Thank you!

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Ruby McKenna

6 days ago

★★★★★

Amrit was amazing, thanks!

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★★★★★

We’ve had such a lovely experience with Amanda at Cairn Letting. She has always been so helpful, friendly and quick to respond whenever we’ve needed anything. As this is our first flat, having someone so supportive throughout the process has made everything so much easier and reassuring for us. We honestly couldn’t fault Amanda and really appreciate everything she’s done for us. Thank you! Property types Apartments or condos

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kate blair

a week ago

★★★★★

Victoria is very professional and pleasant to work with. She has supported myself and my tenants throughout the process of renting my flat. Would highly recommend!

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Iain Fry

Edited a week ago

★★★★★

Cairn have been managing my property for two years now since September 2024. From the outset they have been extremely helpful, willing and professional in all our dealings. They have looked after everything including the marketing and letting to tenants, dealing with care and maintenance and with ensuring compliance with all necessary safety standards and certification, all being done with thorough efficiency. And with care for our tenants. I have no hesitation in recommending Cairn to owners and to prospective tenants. Thank you Cairn; here's to many more years.

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★★★★★

Amanda is our property manager and she is so incredibly helpful, efficient and compassionate! If there's any issue or anything needed she does what she can to ensure everyone is sorted and happy!

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A.S Ahmed

a week ago

★★★★★

Amrit Chall had really lovely, fast service when carrying out our flar inspection and explained everything very clearly.

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Luiza Ivanciu

2 weeks ago

★★★★★

Renting through Cairn Estate& Letting Agency has been smooth so far.
Whenever something in the flat needed fixing, their maintenance team sorted it out within couple of days.
Communication is always friendly and professional.
They always answered my questions quickly and were very clear about the paperwork. I highly recommend them to anyone looking for a new home.
Thank you! Property types Apartments or condos

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Sama Taha

2 weeks ago

★★★★★

Amanda has been very helpful in our recent dealings with Cairn. She has been responsive, kept us updated, and followed up on any issues raised with the property. We’ve really appreciated her friendly and professional approach.

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Scott

2 weeks ago

★★★★★

I have been renting through Cairn for 4 years now and have had no problems or issues with them at all.
My current Property Manager Amanda has been absolutely fantastic to work with. She is professional, friendly, and always helpful. She communicates clearly and is quick to respond whenever needed.

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★★★★★

Amanda Currie has been very helpful and efficient.

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C B C

2 weeks ago

★★★★★

In the time we have been with Cairn, we have always found our designated property managers to be efficient and courteous in all dealings. Whilst Amanda, our current property manager has only been handling our account for a few months we are very happy with the continuation of the relationship with excellent updates.

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Dillon

3 weeks ago

★★★★★

easy and helpful to use

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Color Chloe

3 weeks ago

★★★★★

I had a very positive experience with Cairn. The whole renting process was quick, straightforward and handled efficiently from start to finish. Any questions or issues that arose were dealt with promptly, which made the process much less stressful.

A special mention to Victoria, who was always helpful and responsive throughout. I’m very happy with the service I received and would happily recommend the agency to others.

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Amber Rose

3 weeks ago

★★★★★

I had a positive experience with Cairn, as I have just started a tenancy. My letting agent, Victoria Craig, was very helpful, professional, and responsive throughout the whole process. Victoria made everything straightforward and stress-free, always keeping me updated and taking the time to answer any questions I had. I would recommend Cairn, and especially Victoria, to anyone looking for a reliable letting agent. Thank you for all your help!

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George Nash

3 weeks ago

★★★★★

Had a great experience as a first time renter moving to Glasgow, all the paperwork was handled very swiftly and effectively by Victoria, allowing me to find a place and move in very quickly. Would recommend for anyone looking for a rental!

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Hilary

3 weeks ago

★★★★★

Amanda Currie is professional, responsive, approachable and easy to deal with. She has been running our small portfolio efficiently for a year and we look forward to many more.

The same can be said for the whole team at Cairn they are friendly and professional at all times. Highly recommend them to any landlord or property investor.

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Sarah

3 weeks ago

★★★★★

Amanda is very friendly and helpful with great communication.

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Inty Ahmed

4 weeks ago

★★★★★

Amanda has been brilliant to deal with – quick to respond, proactive and always sorts things out properly. Would definitely recommend.

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Aidan Boyd

4 weeks ago

★★★★★

Great letting agent. Amanda is always quick to communicate

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★★★★★

I recently moved flats and Victoria Craig has been so helpful in that process. Before my move it was difficult to find a place I loved, so I am very thankful to her and the Carin team.

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Rona Gibson

4 weeks ago

★★★★★

Jacqui, Senior Property Manager, has been fantastic from start to finish. She’s friendly, efficient, professional and always makes the whole process feel easy and straightforward. I’ve been really impressed with the level of service and would highly recommend Jacqui and the team at Cairn for buying, letting and looking after landlords. Excellent service all round! ⭐️⭐️⭐️⭐️⭐️

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★★★★★

I am currently living on a flat managed by Cairn Letting Agency and Victoria Craig our property manager has been exceptional and professional on sorting out all the issues we had on our Flat. Great experience ! Best of Luck on the whole team. Appreciate all the hardwork! 🙏🏽 …

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Nile Inel

4 weeks ago

★★★★★

Amanda has been amazing from start to finish as the property manager for my new flat! Cairn have sorted out my rental application from viewing to signing the lease in little over a week. Amazing speed on their part, and great communication throughout. My smoothest move yet!

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Audrey Fisher

4 weeks ago

★★★★★

My property manager, Victoria Craig, at Cairn Letting, was very easy to contact and deal with. She replied to emails promptly and helped to greatly improve the flats I live in, outside and in. She was always very friendly and professional, doing her best for me, as a tenant, at all times. I wish her all the very best in her new role.

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★★★★★

The inspection was carried out professionally and the agent was very friendly and respectful of the property.
It was straightforward and the agent explained everything clearly and gave me the opportunity to raise any concerns.

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★★★★★

Carol Fraser is an exceptional property manager who consistently does a fantastic job. She responds to all messages incredibly quickly and resolves maintenance issues without delay. Her professional, organized approach and genuine care make an stress-free experience. I highly recommend Carol to anyone looking for a reliable and dedicated property manager.

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Johanna Lahti

a month ago

★★★★★

Special thanks to Sophie and Amanda for all your help. Your service has been really excellent from tenant’s point of view.

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Prakash Somasundaram

Edited a month ago

★★★★★

I have been very pleased with the professional service provided by my property manager Carol Fraser at Cairns Letting. She demonstrates a high level of competence, reliability, and attention to detail in the management of my property. Communication is always clear and timely, and her proactive approach ensures that matters are handled efficiently. I would confidently recommend her services to other landlords.

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Nicky Dinnen

a month ago

★★★★★

Had my inspection yesterday with Carol Fraser, lovely lady, very friendly, kind & helpful. Took time to go through everything & noted what had to be done. Can’t wait until my next inspection

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Derick Akaba

a month ago

★★★★★

Victoria has been fantastic since I moved into the flat. I never felt alone during the process. If you are seeking a rental, I recommend reaching out to them.

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Sonia Ortega

a month ago

★★★★★

Best letting agency so far since arrived in Glasgow. Victoria and Carol are 10/10! Efficient and professional, always in contact if anything need it to solve any issues. Properties are high standard in their portfolio

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Yasmin Akram

a month ago

★★★★★

Amanda from Cairn Letting was absolutely lovely during my recent flat inspection. She was friendly, professional and very efficient. She took the time to go through everything properly and was really helpful in arranging and sorting out any maintenance jobs that needed done. It’s reassuring to know things are being dealt with quickly and efficiently. Thank you, Amanda! 😊

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Laura Mclay

a month ago

★★★★★

Friendly agent attended to inspect my new rental property. Amanda listened to any concerns I had and was able to update me with progress being made with contractors. Really happy :)

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★★★★★

Really good people to deal with. Highly recommended.

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S McCusker

a month ago

★★★★★

Very positive experience so far using Cairn to let out a property. Victoria Craig is excellent as Property Manager. Always pleasant, courteous and efficient. Happy to recommend.

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★★★★★

I recently started a Let with Cairn.
Everyone I've spoken with has been lovely and helpful. My dealings mainly have been with "Amanda Currie" she has been very helpful and very efficient.
I am Grateful, thank you.

I have had dealings with other Agencies and would definitely recommend "Cain" 5 stars.

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SPARKYZ

a month ago

★★★★★

Successfully moved in my new flat thanks to the swift and professional help from Victoria. Within the short period of time and a busy week for both of us, she was still able to provide guidance and process paperwork. I am very grateful to have Victoria assist my throughout the renting process.

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Kieran

a month ago

★★★★★

I lived in a property managed by Cairn for almost six years and during that time only had an excellent experience. Sally and the rest of the team were always on hand to help out when there were problems, and were very kind and accommodating. During that time, any repair requests were dealt with quickly and were completed without any hassle. I would recommend Cairn for anyone renting within Glasgow!

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★★★★★

Lovely agency, Victoria Craig was so helpful and prompt, she handled the entire application process for me and it went incredibly smoothly and quickly, she's very friendly, responsive and will take good care of her customers. Would definitely recommend!

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★★★★

We were in a rental property in Kelvindale for 3 years and dealt almost exclusively with Victoria who was assigned to the property. I think Cairn compare favourably with many letting agents that I have dealt with over the years, and I found Victoria to be polite and professional at all times.

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★★★★★

Overall great experience with Cairn over the last year. Victoria is very attentive, and quick to respond to any issues we have had!!

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Lin Wang

Edited a month ago

★★★★★

Victoria was very friendly, professional, and easy to communicate with throughout our tenancy. She always replied quickly to our questions and made the whole process smooth and stress-free. Thank you for all your help!

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Douglas Ross

a month ago

★★★★★

Great experience. Victoria was extremely helpful and we are delighted with the flat.

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Dairo Azeez

a month ago

★★★★★

The communication was clear and professional throughout the tenancy, and any questions I had were answered promptly. The move in process was straightforward, and the staff were friendly and helpful.

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Liz Kerr

Edited a month ago

★★★★★

We have recently worked with Cairn to secure our perfect flat! It was so easy to arrange the viewing then we worked with Victoria to arrange deposits, notification of interest and finally the referencing and leasing. Victoria kept us fully informed throughout the process. Her correspondence was professional but friendly. She ensured my questions were asked and answered and liaised between agencies and ourselves to compete contracts on time. It’s been a good experience. I’d highly recommend using Cairn to other property seekers!

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Sean Malcolm

a month ago

★★★★★

Victoria has been very helpful and responsive in helping with the select few issues we’ve had during our 2 year tenancy and been very communicative with plenty warning when routine inspections such as boiler maintenance etc are due.

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★★★★★

Victoria at Cairn was excellent throughout my rental application. Responsive, professional and made the whole process easy for me as a first-time private renter. Highly recommend!

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Sandy Cooper

Edited a month ago

★★★★★

As a client of Cairn I would like to thank Victoria Craig for her excellent service and close attention to my property letting requirements. Well done again Victoria, many Thanks. Sandy Cooper.

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★★★★★

Amanda came round for our flat inspection, she was polite, quick and addressed an issue we had promptly

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mohammed alwady

2 months ago

★★★★★

One of the best letting agencies I have dealt with since arriving in the UK. The whole team has been professional, reliable, and always willing to help.

A special thank you to Carol, who has been outstanding throughout my tenancy. She has always been polite, respectful, and incredibly responsive. Whenever there was a maintenance issue in the flat, she dealt with it promptly and ensured everything was resolved as quickly as possible.

I truly appreciate the excellent service and support I received. I highly recommend this agency to anyone looking for a professional and trustworthy letting agent.

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★★★★★

A professional and reliable letting agency. Friendly team, good communication, and everything was handled efficiently. Would happily recommend them.

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Beth Coates

2 months ago

★★★★★

First met Amanda at house inspection she acted promptly on issues with good communication via email. Pleasant when doing inspections

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karen mckenzie

2 months ago

★★★★★

Claire has been brilliant - very helpful in arranging the rental of student accommodation - guiding us through the process.

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eric gardiner

2 months ago

★★★★★

have dealt with Cairn for over 20 years and have found them more than helpful in both the rental and sales sectors, the team go above and beyond and deliver on what they say. Would highly recommend Cairn to anybody who is looking for a personal service.

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AllAboutShy

2 months ago

★★★★★

Amanda at cairn letting us extremely helpful and makes sure all issues with your tenancy are looked at.. Also we are a Neurodivergent household and this was taken into consideration when booking work to be done at our property..

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Nicola Wilson

2 months ago

★★★★★

Myself and Partner are very pleased with the service we received from everyone who works with the Cairns team so friendly attentive to working around both our working schedules. An efficient turn around with checks needing to be done easy process to follow when needed. For sure a company we’ll be working with when the time comes to buy somewhere with the experience we’ve had with letting with them.

Thank you Cairn’s staff

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KYNO Ltd

2 months ago

★★★★★

Have had a positive experience with our portfolio, being managed by Victoria. Issues rectified quickly.

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★★★★★

Excellent service in managing my property
Letting agent Carol Fraser attends to any issues and provides good reports and photos on flat condition

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Una Elizabeth Boag

Edited 2 months ago

★★★★★

I have now had my flat let for 2 years. Set up was so easy & they guided & continue to guide me through legislation. Victoria as a dedicated case handler is always timely, really helpful & takes as much burden of day to day running off as she can. Couldn't recommend highly enough for Letting.

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Steveen Ulysse

2 months ago

★★★★★

Victoria Craig has made moving flat such an easy and seamless process, from being super supportive, and clarifying every questions for me. So thankful for her help! I would definitely recommend the entire Cairn team, they have also been prompt in sorting queries relating to the flat. Overall, I am pleased with the level of care they put into easing tenants.

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Heidi Baker

2 months ago

★★★★★

We have recently moved out of a rental managed by Jacqui, her communication throughout the 2 years we lived there was always incredible. Definitely the best rental experience we’ve had. Definitely recommend cairn.

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Jackie Johnson

2 months ago

★★★★★

I recently used Cain Estate and letting agency to find a new apartment. Everyone was very helpful and kind. Amanda Currie was wonderful to work with and made sure we settled in quickly.

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★★★★★

Amanda was round for an inspection a few weeks ago and was very helpful

Thank you very much

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Gracie Aitken

2 months ago

★★★★★

Our experience with Cairns has been excellent from the start. Victoria, who has been our main point of contact throughout the process, has been absolutely fantastic. She has always been kind, professional, and incredibly supportive, taking the time to answer all of our questions and keeping us informed every step of the way.

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Brian Jones

2 months ago

★★★★★

Renting from Cairn, Carol has been absolutely fabulous helping us settle in, highly recommend !

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★★★★★

Lyndsay, langloan coatbridge....great company to deal with, had my annual home visit from Amanda yesterday and she was very nice and easy to talk to, I like the personal touch of the person you email doing the visit/inspection and being able to put a face to the name, been with cairn for 8 years

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Emma Brown

2 months ago

★★★★★

Amanda was brilliant and made me feel comfortable throughout my flat inspection

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Matt Hollinrake

2 months ago

★★★★★

Cairn have been really great - Shoutout Victoria Craig personally who's always quick to respond to any requests.

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★★★★★

I am the tenant of a Cairn property in Glasgow's West End for a decade now and I am very happy with the service. Every time I have any issues Carol as my property manager replies quickly and is extremely helpful to arrange timely repairs. She also takes care of any communication with the landlord and the property inspections, which are well planned ahead and a very useful occasion to check together if anything needs to be done. I feel well looked after and plan to stay in the flat I love.

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David Alobo

2 months ago

★★★★★

I want to share my positive experience working with two client managers here.

Jacqui showed a high level of professionalism, always being wonderfully detailed, clear, and exceptionally fast with her response times.

Amanda took over seamlessly. Despite being pretty new, she has been fantastic at resolving complex situations and hitting key milestones.

Also, David who is one of the heating contractors has been fantastic.

Both the internal team and their contractors bring great strengths, and I really appreciate their support!

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Nida Omo

Edited 2 months ago

★★★★★

Have been with Cairn since 2019. Been very happy with all the property managers so far. Shout out to Victoria who is just the best!

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Pragnya J

2 months ago

★★★★★

We recently moved into our second rental in Glasgow, and working with Cairn, and especially our agent, Amanda, made the whole experience so easy and stress free. As we are still getting used to renting in the city, we appreciated having an agent who was so patient and easy to communicate with. Amanda was timely, kind, and incredibly efficient throughout; every question we had was answered quickly and effectively. She made what can be a very daunting process for somewhat new renters feel smooth and straightforward from start to finish. We couldn't recommend her and the team more highly!

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Sophie Jones

2 months ago

★★★★★

Great service. Our agent Victoria was very friendly, responsive and made the process for letting our new flat feel really straightforward. Would recommend Cairn to others looking for a reliable letting agency.

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Amaidh Stoddart

2 months ago

★★★★★

I have been renting my flat with Cairn letting for the past 2 years and they have been wonderful.
Victoria Craig specifically dealt with us a lot and through every small maintenance question, all the way to a broken washing machine being replaced, she has been absolutely amazing.
She has always been quick in answering my questions when I email and has always been quick to give me either a solution or a straight forward timeline of when things would be dealt with.
She has also been great with the flat inspections, always giving me plenty of notice and always being quick, but thoroughly, when conducting the inspections, so that she doesn’t take too much time out of my day.
I am sad to leave but even then, Victoria has made the process very easy!

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Brian Altman

2 months ago

★★★★★

CAIRN LETTING ARE A GREAT COMPANY, ALWAYS THEIR WHEN NEEDED, WITH HELP AND EMPATHY.
GREAT ANNUAL VISIT BY AMANDA CURRIE THIS WEEK TO CHECK FLAT IS OK AND NOTHING IS NEEDED DONE. AMANDA WAS ON TIME, QUICK, AND EFFICIENT. MANY THANKS.

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Marion Matheson

2 months ago

★★★★★

Really great service and really fast replying time which helped a lot with sorting out dates for moving and also really sweet as well when collecting keys they give out a little goodie bag which is very kind. Would definitely recommend using this agency again.

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★★★★★

Our experience during the lease agreement process has been excellent. Amanda has been very lovely!

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Yaxin Wang

2 months ago

★★★★★

We've been renting the flat with Cairn and have had a great experience. Victoria has always been friendly, professional and responsive. Communication has been excellent throughout, and she's been particularly helpful in liaising with the landlord and ensuring any questions or issues are dealt with promptly. We really appreciate her support and would happily recommend her services.

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Brightness Moyo

Edited 2 months ago

★★★★★

Victoria is helpful, reliable and professional

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Adrienne Clark

Edited 2 months ago

★★★★★

Very efficient service with a smile

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★★★★★

Very professional and always prompt in their answers

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Robin Fletcher

2 months ago

★★★★★

I have engaged Cairn to let and manage my flat in the West End of Glasgow for 10 years. I greatly appreciate the professional attention given by Carol Fraser and her colleagues.

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REZA AZIZ

3 months ago

★★★★★

I have worked with Cairn Estate and Letting Agency for several years, and their service has consistently been of an excellent standard. They are highly professional and always a pleasure to deal with. A special mention goes to Amanda Currie, who has been an outstanding point of contact. She is always responsive and handles queries promptly and efficiently.

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Arran Black

3 months ago

★★★★★

Cairn Lettings have served us very well throughout our tenancy to date. Victoria who manages our property has been super helpful.

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Hannah Duncan

3 months ago

★★★★★

I have received amazing support from Cairn, their professionalism and dedication is unmatched. Specifically Amanda Currie, has been a massive support to my inquiries, thank you Amanda for all your help. :)

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Jacob Embale

3 months ago

★★★★★

"I have had an excellent experience with Cairn Letting, thanks to Carol. She is incredibly professional, helpful, and an exceptional communicator who always keeps me updated. Carol is remarkably thorough during facility inspections, noticing every detail. Her dedication makes a massive difference, and I highly recommend her!"

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Ann Marini

3 months ago

★★★★★

Amanda is professional & efficient.She always responds to me quickly & tries to help in any way she can.

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Les Wood

3 months ago

★★★★★

I have been renting a property from Cairn for just over a year. They have been a pleasure to deal with, from the initial application all the way through to the regular inspections - this is by far the best experience I have had with a property rental agent. My main contact is Carol Fraser - she is fantastic: friendly, understanding, yet super-professional and responsive in dealing with the few issues I have had. I highly recommend Cairn.

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Narayan Sapkota

3 months ago

★★★★★

Victoria has helped us so much through this journey for us . We had so many confusion as we were renting from the agency first time but Victoria leaded us quite well. Thank you very much.

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em shaw

3 months ago

★★★★★

Victoria is fantastic, so happy to help with anything relating to my flat to which I rent out. Nothing is too big for her and always such a happy and positive attitude! Thank you!

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★★★★★

Victoria and Fiona are fantastic! They offer great customer service. Nothing is too much bother, and they are super responsive both on email and on phone. Highly recommend any landlord to trust them to manage their Buy To Let properties at CAIRN! Thank you so much!

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William French

3 months ago

★★★★★

Very professional experience with Cairn. All of my enquiries have been dealt with promptly and professionally.
My new liaison with Cairn is Amanda who has been great-she is very helpful, efficient and courteous.
All in all I would recommend Cairn without hesitation.

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mihika

3 months ago

★★★★★

I’d like to thank Victoria for all her help and support over the past two years. She made the moving-in process very straightforward and was always professional and approachable. I especially appreciated how she advocated for us regarding our flat and worked to help resolve any issues. Thank you, Victoria, for making our tenancy experience much smoother.

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Lauren Brown

3 months ago

★★★★★

I have had a very positive experience with Cairn Letting, particularly working with Victoria throughout the entire process of finding and moving into my flat.
From the initial viewing stages through to securing the property, Victoria was professional, friendly, and always available to answer any questions I had. She made what can often be a stressful process feel straightforward and well-managed.
Since moving in, any issues that have arisen have been dealt with promptly and efficiently. Communication has always been clear, and I felt supported whenever I needed assistance. The handling of deposits and tenancy-related matters was transparent and hassle-free, which gave me confidence and peace of mind throughout my tenancy.

I would happily recommend Cairn Letting to anyone looking for a reliable and professional letting agency

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Conal Brennan

3 months ago

★★★★★

Carol has been very helpful and is always quick to respond when we have any issues. She was great both when helping us facilitate the move and when dealing with any repairs. Overall a professional and friendly service. Would recommend.

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Heather Thomson

3 months ago

★★★★★

I have been a client of Cairn for many years and can't recommend them enough. Their customer service, for both tenants and landlords is impeccable and new recruit Amanda, is no exception to the rule. She is polite, friendly, professional and efficient. I look forward to many more years with Cairn.

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Pat Knotts

3 months ago

★★★★★

I’ve been a customer for many years.
I’m totally delighted with the service from Cairn letting agency, in particular I would like to mention Jackie Dalrimple who’s been an outstanding help for me. I take great delight in saying you have a tip top employee. On a recent visit to the flat, I joined Jackie and I was so impressed by Jackie’s manor to the tenant and myself and I hope you can give her a personal thanks from me.

Thanks,
Pat

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Keith Johnstone

3 months ago

★★★★★

I have been with Cairn Estate and Letting Agency for several years and have been looked after by Victoria Craig throughout that time.

Victoria is a delight to deal with. No issue is too small for her to resolve, and she consistently goes above and beyond in her customer service and client relations. As a landlord, I greatly appreciate her proactive approach, excellent communication, and the way she engages effectively with tenants to ensure matters are dealt with promptly and professionally.

I highly recommend Cairn Estate and Letting Agency, and in particular Victoria, to any landlord looking for a reliable, knowledgeable, and dedicated property professional.

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James Fortnum

3 months ago

★★★★★

Would highly recommend Cairn, they have been managing my small portfolio in Glasgow for a number of years and take away all of the hassle. Jacqui has been my property manager for some time and is fantastic - she looks after everything for me and any time I have a query she is very responsive. Thank you!

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Lewis Duncan

3 months ago

★★★★★

My partner and I have rented through Cairn for over two years now, since moving back to Glasgow in 2024. For the entire time, Jacqui Dalrymple has been our property manager and has been faultless. Every time we've had an issue to raise, she has been straight onto it and has moved everything along to quick resolutions. During inspections, she is also first to point out anything she thinks the landlord should look into and fix for us. Without a doubt, Jacqui is the best property manager we've ever had!

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Esther Emezie

Edited 3 months ago

★★★★★

Beautiful and spacious environment. Loved it

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S S

3 months ago

★★★★★

I work very closely with Jacqui Dalrymple at Cairns. She is professional, approachable and pragmatic. She pays closely attention to detail and truly understands how to manage my portfolio. All the staff at Cairns Re stars but Jacqui is the shiniest star.

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Linda Webster

3 months ago

★★★★★

Using a letting agent to look after your property when you live miles away can be a fraught experience. However, with Jacqui Dalrymple at Cairn in Glasgow, it’s the opposite. She makes everything feel easy. She has sorted every issue that has arisen efficiently and always with a positive attitude. I trust her and have great confidence in her abilities.

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Adriana Jones

3 months ago

★★★★★

I recently moved into a property managed by Cairn Letting and wanted to leave a kind word for the property manager, Jacqui. She's been lovely and responsive so far whenever I've had a question and quick to offer solutions when I've needed help with something. The few times I've called the general office number, the staff has been helpful. Overall, I would recommend them.

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David Campbell

3 months ago

★★★★★

Jacqui has looked after my let for about half a decade now and she has been nothing short of spectacular.

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Qian Hu

3 months ago

★★★★★

I had a great experience renting with this agency. Maintenance requests were always handled quickly, and Victoria was very helpful and professional throughout my tenancy. I really appreciate the good service and would happily recommend them.

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meda vazgyte

3 months ago

★★★★★

Victoria is always on the ball! Always prompt with replies and follow ups and quick at addressing any issues. The best person we have had so far looking after our area!

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Freya Parmar

3 months ago

★★★★★

Carol has been incredibly helpful throughout our tenancy. She always takes the time to explain everything clearly and helped us understand the process every step of the way. She's lovely to speak to, professional, and very supportive whenever we've needed assistance. We really appreciate all her help and would highly recommend her. Thank you, Carol!

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Margaret B

3 months ago

★★★★★

I would recommend Cairns to anyone who needs a letting agency. I don’t live locally but I can trust and rely on Cairns to manage my property on my behalf. Amanda Currie, my property manager, recently managed a change of tenancy promptly, efficiently and professionally. She regularly kept me up to date with sourcing new tenants and ensured the property was ready to let. I can’t recommend Cairns highly enough.

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Eve Bury

3 months ago

★★★★★

Victoria has been nothing but lovely and supportive, always providing quick responses, and immediately passing information between myself and the landlord.

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Faiq Ahmed

3 months ago

★★★★★

Rented through Cairn Letting with Victoria as my property manager and had a great experience throughout. She was professional, responsive, and easy to deal with whenever something needed attention. The check-out and inspection process was fair and straightforward, and my full deposit was returned promptly without any hassle. A credit to the agency would happily rent through Cairn again and recommend Victoria to anyone looking for a reliable property manager in Glasgow.

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★★★★★

I currently am renting a property managed by Cairn Letting Agency. Victoria Craig our property manager has been amazing assisting us with issues. She has been going above and beyond and makes sure the property is well cared for and up to the standards of proper living and compliance. We have regular checks and inspections that makes me feel safe and absolutely lovely I am with them.

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Hardeep Kohli

3 months ago

★★★★★

Couldn't recommend Cairn highly enough. Excellent service, passionate and expert. Strong communication and a accountability. Heather, Fiona, Jackie and Carolanne have been a joy to work with, as has the entire team.

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Kelly Peach

3 months ago

★★★★★

The process of moving to this letting agents from my previous one was very easy and well communicated. Since then Victoria has been great - friendly and informative, helping with any queries I've had.

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Gemma Barr

3 months ago

★★★★★

Amanda our property manager is lovely, met her for the first time when she done our property inspection yesterday and she was very chatty, bubbly and professional.
She is also very prompt at replying to any emails or enquiries. Our experience with cairn over the last 2 years has been fantastic

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Dayna Heron

3 months ago

★★★★★

Victoria has been our letting agent for over two years now, and throughout that time she has always been incredibly helpful, friendly, and professional. She’s always quick to respond to any questions or issues we’ve had, and her communication has consistently been excellent. Nothing has ever felt like too much trouble, and she has always made things much easier and less stressful for us. We’ve really appreciated all of her help and support over the years.

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Neil Young

3 months ago

★★★★★

Hi,

Sarah at Cairn estate agents was brilliant. I viewed a property with her and she was and not only did she answer all the questions I had or get back to me about them, she was constantly available and a pleasure to deal with. Gladly, I also had an offer accepted on the flat with all going smoothly.

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Sophia Csontos

3 months ago

★★★★★

I am moving out but renting from Cairn has been a good experience. The property manager Victoria is an exceptional agent and I'm grateful that she was the person managing my flat. She was very nice from day 1 and throughout my whole tenancy. Always responded to my emails in a quick manner and resolved any issues/queries I had. She is professional, friendly and understanding. I can only recommend her. Thanks for everything Victoria!

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Varun Neema

3 months ago

★★★★★

We have got chance to stay at property managed by Cairns agency and it was great experience. Victoria was our property manager and she was very supportive and responsive on any issues/help required on the property. We highly recommend this agency.

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Donnie Melrose

3 months ago

★★★★★

Had my property inspection a few days ago. First time I had met Amanda Currie, and it was a pleasure.
Very polite, chatty and very respectful when going around my home.
Couldn't of asked for a better property manager.

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Sai Krishna

3 months ago

★★★★★

“I had a very positive experience with Victoria Craig from Crain letting agents throughout the entire letting process. Victoria was so professional, responsive, and helpful from start to finish. Communication was always clear, and any questions or concerns were dealt with promptly. The process was smooth and stress-free, and I really appreciated their friendly and efficient service. I would happily recommend them to anyone looking to rent a property.”
Thank you very much Victoria Craig for your patience through out this 1 year tenure.

Regards
Saikrishna

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bronwyn harding

3 months ago

★★★★★

Amanda is very helpful and on the ball, if I have any issues she responds quickly and shes a lovely person too! Ive been with Carin since ive moved from Ireland 3 years ago and they've been so helpful!

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smeve gallacher

3 months ago

★★★★★

I have thoroughly enjoyed my let with Cairn over the past couple of months. The professionalism and employees have made such a difference and I cannot recommend them enough. We appreciate all of the support we’ve had from them and would love to work with them again soon.

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★★★★★

Amanda was pleasant,polite and friendly. Lovely to meet her

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Tina MacArthur

3 months ago

★★★★★

Amanda has recently taken over the management of our property. She is helpful and has dealt with all of my questions in a timely manner. She has provided her professional advice and guidance in relation to the condition of the property, any action I need to take as a landlord and communicates with the tenants and factor on my behalf as and when required, keeping me updated. Thank you!

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Tommy Millar

3 months ago

★★★★★

I have used Cairn for a while now and their service is excellent and tailored to the customer’s needs. I deal personally with Victoria Craig. I couldn’t be happier with her engagement.

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Craig Byers

Edited 3 months ago

★★★★★

Victoria and the team at Cairn continue to be excellent managing agents for our rental property, and her recent inspection visit was very positive and we received feedback very shortly afterwards.

We are delighted with their responsiveness about any issues we identity, and we look forward to a long and positive relationship with Cairn.

Craig and Megan .

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★★★★★

Facing a stressful move because your landlord decides to sell? We lived it. The pressure of a ticking timeline, endless paperwork, and worrying if you'll ever find the right place. We lost count of how many apartments we saw. Then we found a cosy apartment in Johnstone through the Cairns letting agency. It was the cleanest property we had ever viewed. The pricing was more than reasonable. But what made the difference? Carol. From day one, she delivered. Now, three months into our home, help is still just an email or phone call away. Professional. Responsive. Always there. Thank you, Carol, for turning an impossible situation into a stress-free experience. Absolute professional. Highly recommended.

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Ben Jackson

3 months ago

★★★★★

Amrit was very friendly and helpful during our flat inspection

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Alan Smith

Edited 3 months ago

★★★★★

Having both of my properties become vacant at almost the exact same time could have been a incredibly stressful situation, but it is simply part of the natural rhythm of being a landlord when you have the right team behind you. Cairn has always been particularly excellent at providing reassurance through regular updates and sound advice.

My property manager, Victoria, has looked after my portfolio for some time now and she was fantastic during this transition. She carefully managed the entire makeover of one of the properties before it was re-advertised, ensuring everything was up to standard. Because she kept me consistently updated, the entire process was vastly less stressful than it could have been.

Furthermore, Victoria demonstrated great agility in adapting to current market changes, offering invaluable guidance regarding realistic and competitive rental pricing.

I highly recommend Cairn and Victoria for their professionalism, communication, and proactive approach to property management!

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Blyth

3 months ago

★★★★★

My experience with Cairn Letting agents has been simple, efficient and positive overall. Victoria was very communicative and helpful throughout!

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Saffia Maguire

3 months ago

★★★★★

Letting agent Carol has been of great help as our point of contact over the years. She has always been efficient in responding to our requests and always shown respect and professionalism. Carol has always provided exceptional support to myself and my fellow tenants.

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Andrew Binning

3 months ago

★★★★★

Very good service and communication at all times.

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★★★★★

We have had a great experience with Jacqui, who has been so helpful, communicative and quick in answering and fixing any questions or issues we have raised. Thank you Jacqui!

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Hester Gartrell

4 months ago

★★★★

After searching for a reliable agency to manage my property, I'm satisfied with the level of service and support to navigate the responsibilities of being a responsible landlord.

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Dawna Black

4 months ago

★★★★★

Cairn Letting was flawless and the whole transaction for moving my elderly Mum into her new property was seamless. Carol was so kind, helpful, and talked us through every step as we were fairly clueless. Cannot recommend them enough!

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Muriel Wilson

4 months ago

★★★★★

I am a landlady and have used Cairn as my letting agency for the last 4 years. I found them excellent. They have responded quickly when problems have arisen and where required, repairs were carried out to a high standard. I feel they explain things well and listen and respond to my queries. Amanda, the current property agent dealing with my flat has been excellent. I feel I am in safe hands!

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Tom Sz

4 months ago

★★★★★

Excellent service as a tenant, no fuss or issues for me. Amanda has been very friendly and responsive as my designated property manager.

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Aidan O'Donnell

4 months ago

★★★★★

Thank you to Amanda who carried out our flat inspection recently. She was very friendly, professional and easy to talk to throughout. It was nice to hear she felt we were taking good care of the property.

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Mick Hydes

4 months ago

★★★★★

Cairn Letting - great quick service over acquiring a new tenant - good communication throughout the process

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Ross Davison

4 months ago

★★★★★

Working with Cairn and my property manager Amanda has been great, attention to detail and inspection reports highlight issues before they become problematic.

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★★★★★

I've been a Cairn tenant for a long time and Victoria is my property manager and has been for a few years now. She is just so lovely and very supportive for the few minor reapir issues I've had over the years.

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Elinor Thomson

4 months ago

★★★★★

I would recommend using Cairn Letting, especially Victoria Craig, as your letting agent. Victoria keeps me up to date with anything going on with my property and advises me as to what is needing to be carried out with regards to legislation.

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Rossana F

4 months ago

★★★★★

Really smooth and stress-free experience renting through this agency. A massive thank you to my flat manager, Jacqui! Whenever I’ve had an issue or a maintenance request, she has been incredibly quick to respond, friendly, and efficient at getting it sorted. It makes a huge difference dealing with someone who is so professional and communicative. Highly recommend!

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Rashida Ahmad

4 months ago

★★★★★

I'm writing this review specifically to mention our property manager Victoria Craig at Cairn.
She is by far the best property manager we've had in our 10+ years in the rental sector.
Always helpful, always responsive, always proactive, and just a lovely person. Really lucked out...

Thanks as always Victoria, for everything you do!

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Deno

4 months ago

★★★★★

I’ve rented my flat through Cairn Estate & Letting Agency for the last 2 years and have had a good experience overall. The team have been professional, responsive, and helpful whenever needed, and maintenance issues were handled Promptly. Thank you Amanda Currie for all your help.

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Michael Walker

4 months ago

★★★★★

Great quality letting agency service. Having been burnt previously by exceptionally poor service from DJA it has been a huge improvement to move to a professional service which manages property letting efficiently & professionally. Amanda Currie is my current property manager and is doing a great job. Keep up the good work!

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CAITLIN BUCKLEY

4 months ago

★★★★★

Amanda Currie has been a great property manager and I would recommend her highly to anyone!

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Douglas Craig

Edited 4 months ago

★★★★★

It is with regret that i am leaving this property after six yesrs. Having victoria as my property manager has been invaluable to me. To have someone there to deal with any problems quickly and without fuss is a testament to her professionalism, it's been a pleasure to have her as a manager and she is a credit to your company...

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Daniel Au

Edited 4 months ago

★★★★★

I’ve had a wonderful experience with Cairn Estate Agency over the years. They are professional, reliable, and just all-around great. Victoria Craig is an amazing Property Manager who is always quick to help and find solutions. Thanks for everything!"

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Gabriel Robinson

Edited 4 months ago

★★★★★

Victoria has been a great property manager in the few years I’ve rented with Cairn! Always very friendly and helpful.

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tomdg15

4 months ago

★★★★★

Cairn Letting currently manages our flat and I would highly recommend them. Victoria Craig, who manages our flat, is a great property manager. She keeps in regular contact with us as tenants and is highly responsive to questions and queries. When our boiler broke over the winter period, Victoria worked extremely hard to resolve the issue and organised for a new boiler to be installed quickly, keeping us informed throughout the process. Overall, Cairn deliver a great service!

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Deacon Linkhorn

4 months ago

★★★★★

I have been renting a property managed by Victoria for nearing a year and the experience has been very positive. Communication from Cairn is always proactive and professional, and they have been very accommodating whenever we've needed any kind of flexibility. It's very reassuring and I have confidence that Cairn know exactly what they are doing.

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Tim Chipping

4 months ago

★★★★★

Have been renting through Cairn for five years now, and they've been great. Victoria always replies the same day, and has been brilliant at sorting any issue and liaising with the landlord. She's also super friendly and easy to talk to, and very respectful of my home during scheduled visits.

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paul collins

4 months ago

★★★★★

We have been with Cairn for ten years now and Victoria has been the perfect property manager! Great communication, efficient and we really feel she has our best interest covered. Because of this relationship, wouldn't think about going anywhere else.

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anonymous

4 months ago

★★★★★

Nothing to fault! Very easy to deal with and quick communication. Amanda, our property manager, is very helpful and gets problems solved promptly

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Ian Mearns

4 months ago

★★★★★

A first inspection recently by Amanda Currie. Amanda was very pleasant and considerate.

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★★★★★

I had a very positive experience with Amanda and the Team at Cairn Estate Letting Agency Glasgow. She was professional, friendly, and very helpful throughout the inspection process. Communication was clear and everything was handled efficiently. I really appreciate her support and would be happy to recommend her services.

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★★★★★

Very efficient, friendly staff. Know the market. Limited vacant periods and very proactive. Highly recommend

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Ian M

Edited 4 months ago

★★★★★

Service is above and beyond as always. Amanda our letting agent was fantastic. Thank you very much and keep up the great work. Thanks Ian and Lauren

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Laiba Javed

4 months ago

★★★★★

Amanda has been great to deal with—very responsive on emails and always clear and helpful in her communication. Made everything straightforward and easy to manage. Thanks again!

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Charlotte Fern

4 months ago

★★★★★

Amanda Currie, my property manager, has been efficient, kind and approachable since taking over managing my flat. Her attitude is much appreciated; I’m very grateful for her as my first port of call!

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Stephen

4 months ago

★★★★★

I would like to thank Carol for her attentive, friendly and speedy help at Cairn. She always replied to any queries quickly and made what can definitely be a stressful time very smooth and exciting too! I would definitely recommend her and Cairn Letting to anyone!

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Hamish Bain

4 months ago

★★★★★

We've been with Cairn for the last 3ish years, and just finished our tenancy with them. Everything was easily accessible, if there was any issues the reporting process was very straightforward and was actioned quickly, and I'd like to give a shoutout to Carol who looked after us during our tenancy, very friendly, great customer service and was very helpful during our time with Cairn.

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Nicholas Rudzik

4 months ago

★★★★★

Just had a flat inspection, very quick and professional, totally painless

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Richard Smith

4 months ago

★★★★★

Excellent service finding a tenant for us. Sophie handled all paperwork and viewings efficiently, very pleasant and good communicator.

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Amy Shepherd

5 months ago

★★★★★

I’ve had a great experience with Cairn Letting Agency and Amanda Currie as my property manager. She is professional and communicative. One thing I particularly appreciated is that she checked in the day before a scheduled visit to give me a smaller, more specific time window. It makes planning my day so much easier and shows she respects her tenants' time. Highly recommend!

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Tiannan Zhang

5 months ago

★★★★★

I can’t recommend Amanda at The Cairn Letting enough. She went above and beyond to make sure the process was smooth and stress-free. Her communication was excellent—she answered all my queries promptly and with genuine care. It’s rare to find such a dedicated agent. Thanks to Amanda, I felt truly valued as a tenant.

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Steven Stewart

5 months ago

★★★★★

We recently worked with Cairn to secure a flat for our daughter in Glasgow. Sarah and Jennifer at Cairn were a pleasure to deal with. They had a very clear understanding of our requirements, responded promptly to any queries, and made sure the whole process went smoothly.

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Sophie Alice

5 months ago

★★★★★

Great service! Just bought a flat that was listed with Cairn and our estate agent Sarah was so lovely and helpful, would definitely recommend using Cairn to others

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LUFAN LIU

5 months ago

★★★★★

Amanda has been extremely helpful and approachable. Communication with her has always been smooth and clear, and she handles matters in a very professional and efficient way. I really appreciate her support.

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林维轩

5 months ago

★★★★★

The property management is professional, communication is smooth, and issues are handled promptly. Overall a very good experience.

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Jack Baxter

5 months ago

★★★★★

Carol at Cairn & her colleagues have been incredibly helpful. They have been really on top of everything and have worked quickly to help me with the property I found through them. The easiest letting agent/Real Estate firm I have dealt with. I can thoroughly recommend them.

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Nukman Salimin

5 months ago

★★★★★

I've been a tenant for a year, and the service at Cairn has been excellent. They always address issues promptly and clearly explain any processes that need to be done, e.g. HMO/fire inspections. I have interacted with Amrit and Carolanne, who have always been kind and approachable. I would highly recommend Cairn.

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Armaan Jangra

5 months ago

★★★★★

We’ve recently moved into a flat secured through Cairn, and the experience has been excellent so far. Our agent, Carol, provided outstanding support throughout the entire process. She was patient, responsive, and handled all our queries and concerns efficiently, making what could have been a stressful experience feel smooth and straightforward.

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Amy Wilkie

5 months ago

★★★★★

Amrit came to do our flat inspection recently and we were very happy with her service. She was polite and professional and explained everything clearly to us.

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Sam Risdon

5 months ago

★★★★★

We had the fortune of working with Sophie to secure our rental property. Sophie was fantastic! We were overseas trying to organise the rental remotely and Sophie coordinated everything seamlessly. She organised online viewings and clearly stepped us through the process as we were unfamiliar with local laws and requirements. She's prompt, clear, warm and friendly. Ask for Sophie!

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Anna Fay

5 months ago

★★★★★

Amrit was extremely lovely and very thorough when conducting our inspection. She is a pleasure to talk to!

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Pat Janas

5 months ago

★★★★★

Recently my flat underwent an inspection, run by Amrit. As always, there are no problems with the quality of service she provides! She carries out her work in a professional manner, taking into consideration all queries and issues which came up, appointing us to the best manner by which we can resolve them. Furthermore, she is very kind, always smiling and it is always a pleasure to see and chat to her !

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Alex Meikle

5 months ago

★★★★★

Excellent service from Cairns in the four years I've been renting from them. Issues are dealt with promptly and efficiently.
One weekend I had an issue with a leak impacting a neighbour and within 30 minutes their emergency call-out service kicked in and the situation was dealt with.
Particular mention should be made of the Property Manager, Jacqui Dalrymple, who is always approachable and deals with any issue briskly and reliably.
Very satisfied customer

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Matthew Teague

6 months ago

★★★★★

I moved into my Cairn rental property just over 6 months ago and have had quick responses and great service from Cairn when we had any issues with the property.

I recently had my first flat inspection with our property manager Amanda Currie. She was very helpful and assured me she would be on hand to help with any problems in the future.

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W. A.

6 months ago

★★★★★

I recently met with my new property manager, Amanda Currie, during a routine property inspection and had a very positive experience. She was friendly, professional, and very easy to communicate with, and was also flexible in arranging a suitable time for the inspection. I was pleasantly surprised by how quickly she followed up on a few small issues I’d been having with the flat. The whole process was handled efficiently and with care, and the transition between property managers felt very smooth thanks to Amanda's friendly and attentive approach.

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Colette Young

6 months ago

★★★★★

I’d like to thank Amanda Currie from Cairn Estate & Letting Agency who came out to inspect the property and took the time to listen to the concerns I’ve been raising. For quite some time, several issues had been reported to the landlord but unfortunately had not been addressed.

When she visited, she was professional, understanding, and genuinely seemed interested in helping resolve the problems. She carefully looked at the issues in the property and reassured myself that they would be followed up properly.

It was very refreshing to finally speak with someone who took the situation seriously and showed a willingness to help move things forward. Her approach and professionalism were very much appreciated.

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★★★★★

Very friendly staff, great communicators and made the process of getting a new flat very seamless.

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emma brown

6 months ago

★★★★★

Wonderful team of staff who were engaged and personal throughout. The quality of their properties are also high, with a personal favorite note of them having sent the cleaners back into the property to make sure it was a high standard before i moved in. Would thoroughly recommend.

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Louise Linney

6 months ago

★★★★★

Delighted to have new tenants in our property. Victoria has communicated with us every step of the way keeping us informed of progress with regular emails.

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Michelle banks

6 months ago

★★★★★

I recently called regarding a property enquiry and spoke with Jacqui.
Although I didn’t proceed with the property due to personal circumstances, I wanted to take the time to acknowledge how supportive she was throughout. She explained everything clearly and answered all my questions. Her professionalism and kindness really stood out, and I felt it was important to recognise that. She is a real credit to your organisation.

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g h

6 months ago

★★★★★

Sally has been wonderful throughout the entire rental process!

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★★★★★

Cairn’s Fiona and Jacqui and their colleagues in the Glasgow office have been brilliant at helping me settle into being a landlord for the first time. I really feel like they provide a reliable and friendly service for me and for my tenants and are very responsive whenever I need advice or assistance.

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Nana Suhaili

6 months ago

★★★★★

Had our flat inspection and fire training by Amrit Chall, a lovely and warm person! Very professional in her work and still managed to take some time to listen to our concerns. :)

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Ben Thomas

6 months ago

★★★★★

Cairn took over managing our flat recently and have been excellent. Amrit has been fantastic: very professional, super friendly and approachable. Communication has been consistently clear, timely and reassuring, which makes such a difference as a tenant.

We had a routine flat inspection this morning and felt it was handled efficiently and with care. Very positive experience!

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Jane King

6 months ago

★★★★★

I cannot recommend Cairn Letting highly enough. As I live abroad, I needed a letting agent I could trust completely to manage everything on my behalf – and they delivered a seamless, hassle-free service from start to finish.

They efficiently coordinated all the upgrades required to prepare my apartment for letting, handled the landlord compliance checks and documentation thoroughly, and successfully sourced excellent tenants. Every step was managed professionally and proactively, giving me total peace of mind despite being overseas.

A special mention to Fiona Herbin for her easy, clear and responsive communication throughout the entire process. Nothing was ever too much trouble, and I always felt fully informed and confident that my property was in safe hands.

I would thoroughly recommend Cairn Letting to anyone seeking to rent out their property – particularly if you are based abroad and need a reliable, end-to-end service you can trust.

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Tricia Low

Edited 7 months ago

★★★★★

I have nothing but great things to say about Cairn letting. Throughout my journey with the team, I've been impressed with their industry knowledge & advice, management systems and, above all, a brilliant tenant found. My property manager Victoria Craig is always available to help and advise. She makes my property management stress free for me.

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Davie T

Edited 7 months ago

★★★★★

Victoria has been great in managing our property the past few years. We’ve been able to have trust in the management contact with the tenant and the various contractors. In general I’d recommend her and Cairn’s services. All contact has also felt very personal and friendly which makes the situation experience all the better!

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Joann

7 months ago

★★★★★

My property manager is Victoria. She has managed the flat I’m renting since I move in. She has been always kind and professional.

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★★★★★

Amrit was very nice and great to have for the flat inspections!

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Callum McNulty

7 months ago

★★★★★

Cairn managed my property while I was away in another country and did a fantastic job. Amanda Currie, my property manager, was especially helpful. She responds very quickly and is thorough in all matters. I highly recommend her to any future landlords looking to use Cairn.

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Nirbhay Kumar

7 months ago

★★★★★

My family and I recently moved into a new flat managed by Cairn Lettings and the experience was excellent. Their team is highly professional and ensured all necessary checks were completed swiftly to facilitate a fast move-in.

A special thanks to Sarah, who was incredibly helpful; her prompt communication kept everyone aligned and made the entire process seamless.

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Martin McArdle

7 months ago

★★★★★

We at Vault Systems have been working with Cairn as a contractor for a number of years now assisting with fire safety works on their HMO properties. I just wanted to say that i have found Heather and her team to be great to work with, their work orders are always very clear and informative which makes our life alot easier when onsite. Heather seems to manage the portfolio well and is in constant contact to book in attendance dates for all fire safety certificates when they are due for renewal.

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Izzy Ratcliffe

7 months ago

★★★★★

Had a very nice flat inspection experience with Amrit Chall.

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Rebecca Foster

7 months ago

★★★★★

Cairn have been a brilliant letting agency throughout our tenancy. Any issues we’ve had have been resolved quickly and professionally, and in particular Claire has been absolutely fantastic communicating with us and ensuring everything was of a high standard.

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Olivia Murphy

7 months ago

★★★★★

Myself and my partner recently rented our first property together through Cairn and we couldn't be happier with the service we received. I have rented with other agencies in Glasgow and was apprehensive due to previous bad experiences with letting agents. I'm pleased to say that that is not the case with Cairn and Sally in particular has been an incredible help throughout the whole process, from applying for the flat to picking up the keys. She has explained the whole process thoroughly and replied to any questions or concerns straight away. She has been personable and professional and made sure everything went smoothly and to plan. The whole team have been wonderful and we can't recommend them enough to anyone looking to rent in Glasgow.

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Erin Shaw

7 months ago

★★★★★

Smooth process of moving in and getting the keys! Sally at Cairn Letting couldn’t have been more helpful and accommodating.

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Daisy Dynan

7 months ago

★★★★

Amrit is always very efficient, friendly, and eager to fix any problems in the flat. Would highly recommend!

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Iona Simons

7 months ago

★★★★★

I have always had a wonderful experience Cairn letting agency. Amrit Chall is always efficient in our inspections with a very lovely manner. She consistently helps with any issues we have in our property and we feel very taken care of by her.

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dan murphy

7 months ago

★★★★★

Our inspector Amrit was so lovely during her visit she was very helpful and informative

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Euan Mitchell

8 months ago

★★★★★

Having a fantastic time letting with Cairn. Carole’s been a great help in keeping the flat in working order, and always gets back to us ASAP! 10/10 thank you! Wishing you all at Cairn a Merry Christmas and a Happy New Year!

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Zander young

8 months ago

★★★★★

My experience with Cairn Letting and with Carol has been positive. Very prompt in responses and always friendly.

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Ali A

Edited 8 months ago

★★★★★

Excellent service from cairn. Professional, reliable, and very easy to deal with. Highly recommended.

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David G

8 months ago

★★★★★

My estate agents for almost two years, I've been private renting for most of my adult life, I would recommend Cairn to anyone who is looking to rent a property.

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Vincent You

8 months ago

★★★★★

As owner of 4 properties managed under Cairn, I am very impressed with the dedication and professionalism exhibited by the team, especially my property manager, Carol Fraser. Many times, she went far and beyond to get some difficult repair works done by the Factor company. She is still taking good care of my properties. Would highly recommend Cairn to anyone looking for professional Letting Agents!

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Anna Mcknight

8 months ago

★★★★★

I’ve been a tenant since April 2022, and throughout that entire time Carol has been absolutely fantastic. She is incredibly professional, approachable, and always willing to help with any questions or issues that arise. Communication has consistently been clear, timely, and reassuring, which makes such a difference as a tenant.

Carol’s personable nature really sets her apart — she makes you feel listened to and supported rather than just another name on a list. Any queries or maintenance matters have always been handled efficiently and with care. It’s been a genuinely positive experience, and I couldn’t speak more highly of the service she provides. Highly recommend!

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Safia Postgate

8 months ago

★★★★★

Grateful to Carol for all her help throughout our tenancy

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salem _4044

8 months ago

★★★★★

Carol Fraser is extremely helpful and professional throughout the whole process. She guided us clearly at every step, responded quickly to our questions, and made everything much easier for us. Her support and attention to detail really helped us secure our flat smoothly. We truly appreciate her help and would highly recommend her.

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Charles Ford

Edited 8 months ago

★★★★★

As my tenancy has come to an end, I would just like to thank Jacqui for her consideration, understanding and professionalism over the years.Her timeous responses and dealing with any issues that have arisen were much appreciated and reassuring.Always polite and helpful when having to make contact with the agency.I would also like to give a "big shout out" to Zoe for her thorough dealing with the required inspections and communication of relevant flat concerns over many years.Indeed there have been moments of shared laughter on numerous 'visits' and whilst maintaining her professional position,she also demonstrated an understanding and empathy throughout my tenancy.
All the best to them both and for future endeavours!

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★★★★★

We had a flat inspection by a very nice woman called Amrit. She was very informative about the fire safety protocols and made sure that everything was ok in the flat. She gave us informative documents about what to do in the event of a fire and ensured that we knew what to do and that everything in the flat was working at a high standard.

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susan duncan

9 months ago

★★★★★

I had a very positive experience with this Agency. Jacqui was very helpful, professional and explained everything to me clearly allowing the process to go smoothly. I would recommend this Agency. Susan D

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Lauren W

9 months ago

★★★★★

I had a great experience with Cairns. The responses were speedy, the repairs were always undertaken and the tenancy was handled with kindness and professionalism. Thank you especially to Jacqui who has been working with me over the last few years, you were a great help!

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★★★★★

Cairn has been a great letting agency, helping with any issues in a timely manner. In particular, Claire has been brilliant for the duration of our tenancy, dealing with any queries efficiently, while also being friendly and welcoming.

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Ali McInnes

9 months ago

★★★★★

Huge thanks to Jacqui Dalrymple, really knowledgeable and helpful during the process, can’t recommend highly enough

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Rachel Anderson

9 months ago

★★★★★

We had a fantastic experience with Cairn! They made the whole process of finding and securing our flat smooth and stress-free. The team were incredibly helpful, with clear and prompt communication throughout. All the staff are genuinely lovely, professional, and always willing to help. I highly recommend if you are looking for a flat in Glasgow.

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Vivian N O

Edited 9 months ago

★★★★★

I rated Victoria Craig five stars because she is very good at attending to the needs of the flat. Whenever I contact her about repairs or any issues that come up, she responds promptly and gets things sorted. I have stayed in this property for over two years and I can say that Victoria is a very reliable manager. The team are very reliable and helpful. They always attend to call anytime i call in the office for emergency. Thank you so much Carinletting team.

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★★★★★

I would highly recommend Cairn letting(Glasgow branch) to anyone in need of a Letting agency. From my first meeting with Fiona till I was passed onto Jacqui, subsequently signed up over 2 years ago now , I'm very glad I did, they have never let us down, prompt on repairs and response on queries and inquiries. The staff are highly professional, efficient and friendly.

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★★★★

If I could rate our property manager Victoria independently of Cairn Estates & Lettings, I would submit a rating of 5⭐️.

Property Manager - Victoria:
-----
She is pragmatic, communicative and very personable. I have found her to be incredibly accommodating and highly responsive. She acts very well as an intermediary between ourselves and the landlord. She has also shown on numerous occasions a willingness to go above and beyond, responding to queries and concerns outside of office hours and even when on leave.

For instance, we had an emergency where several appliances malfunctioned and presented a grave risk to our safety. When I raised this concern, Victoria organised for everything to be replaced, old appliances removed, and even for safety checks within the space of a week. We feel heard when we speak with Victoria. Victoria, you get ⭐️⭐️⭐️⭐️⭐️!

Cairn Letting:
-----
Naturally Cairn is a large business entity and as such we have had several mishandled communication issues. We were not even informed when the landlord had chosen to switch to Cairn and were told that we were in arrears. What had in fact happed was we had already paid our regular instalment to the previous letting agent which Cairn had to subsequently had to seek out themselves.

It seems also that matters are not always effectively communicated between departments. For instance, I negotiated to reduce a rent increase with the landlord from 12% to 6% and it seems this had not been communicated with finances who, just minutes ago, alleged we were in arrears. I quickly identified the issue as the sum mentioned amounted to precisely 6% on top of the 6% increase negotiated. Naturally the allegedly outstanding sum was therefore the precise amount I had negotiated to reduce the rent increase by.

I have also had experiences ranging from satisfactory to extremely poor with the fixflo issue report system. Additionally, while some of the contractors they work with are absolutely excellent, some are frankly appalling.

We had reported an issue with a window in March which has only as of yesterday been replaced! It had been almost 7 months of waiting to hear from the contractor, with little to no updates or progress made over the period mentioned. It was only when Victoria stepped in that the window materialised!
-----
I would like to explicitly mention that I do not in any way hold our property manager responsible for these issues, but rather the overarching management and structure of Cairn Letting. This business would therefore be the recipient of a (generous) 3⭐️ from me.

Ratings
-----
Victoria: 5⭐️
Cairn: 3⭐️
Overall: 3.5 but I'll round it up to 4⭐️

Living Rent:
-----
I would advise anyone renting in Glasgow to join Living Rent. They will offer advice and even advocate for you when things get tough. It's thanks to their free resources that I learnt more about property law and my rights as a tenant.

See brand new window below (thanks again Victoria!)

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Anthony Bole

10 months ago

★★★★★

We have been working with Victoria (Cairn Estates & Letting) for a number of years now and have to highlight her amazing professional attitude towards work (and life!) Dealing direct on a daily basis with sometimes high volume and high stress situations she keeps a level head and sees all communications and works are dealt with to the highest standards...every time. A true pleasure to work with...

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remmea moohan

10 months ago

★★★★★

First class service from Fiona and the rest of the team at Cairn estate agents , they took the stress out of renting my property , they took care of everything and found a suitable tenant within a week . very professional and would highly recommend to any Landlords

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Amir Talebi

10 months ago

★★★★★

My family and I lived in the house on Grandtully Drive, which we rented through Cairn. We have many lovely memories from the house and the wonderful neighbours there.

We would like to sincerely thank you, Victoria, for managing the tenancy so well and making everything organised and easy for us. We wish you, the Cairn team, the landlord, and all the neighbours the very best in the future.

Kind regards,
Amir and Fatemehsadat

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Jose Manuel Villalba Negrin

Edited 10 months ago

★★★★★

As a first time landlord, Cairn Estate Agency was recommended by a close friend. After almost three years of business , I continue using their services confidently.

My current property manager , Carol Fraser , has been approachable , co-operative and professional since she joined the team. Not once have I had any set backs or issues that she couldn’t solve swiftly and without much bother.

I’m very grateful to her and the entire team for their efforts, and I would recommend their services to anyone looking to rent their property.

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Kadambari Singh

Edited 11 months ago

★★★★★

It has been a good association with Cairn. Victoria has been very supportive. She is prompt in responding to all our queries over email & phone. Thanks for your support and patience.

Wonderful experience with Carol Fraser too. She throughly supported thorough our tenancy & helped in smooth exit process.

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Bridget Nielsen

11 months ago

★★★★★

We just had our fire safety training from Amrit. She was great, super friendly and explained everything really well!

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Vikram Kumar

11 months ago

★★★★★

We recently had our fire safety and flat inspection carried out by Amrit Chall. Amrit was professional and made sure we fully understood the fire procedures. And the flat inspection went smoothly and she took time to ask about our concern…
We really appreciate the level of care and attention provided. We’re happy with the service from Cairn letting and would love to continue our tenancy with them in future.

Highly recommended!!!

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Khairin Jefri

11 months ago

★★★★★

Hi Cairn Letting Agency,

My flatmates and I had our fire safety briefing and inspection by Amrit. We've known each other since last year and she was really kind, full of energy and was willing to answer to all of our questions.

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Cailin McKenna

11 months ago

★★★★★

My flat and I just had our first fire safety training and our flat inspection led by Amrit, who works at the Cairn Letting Agency. She was very kind, thorough and welcomed any questions we had about living in our new flat! We can't wait to get fully settled and continue our wonderful relationship with Cairn!

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Siobhan Lucy

11 months ago

★★★★★

I had a very pleasant experience with Cairn. Jacqui was incredibly helpful and full of knowledge when it came to lettings.

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Emma

11 months ago

★★★★★

Jacqui at Cairn was great - really friendly and super helpful. She made everything feel easy and nothing was too much trouble. Such a lovely experience!

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Eva Travers

11 months ago

★★★★★

Claire and Amrit have been great throughout the whole process from looking for flats to now we’ve been moved in for 2 months, Cairn letting have been so attentive than other letting agencies i have dealt with! Can’t recommend enough.

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Kody Wallace

11 months ago

★★★★★

I can’t recommend Cairn letting enough. I have been renting my first flat through Cairn and they have been great. We have been dealing with Claire and Amrit through the whole process and they have been so helpful!!

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Tia

11 months ago

★★★★★

Claire & Amrit have been great with us! Quick responses & have helped us sort anything we needed

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Freya Henderson

11 months ago

★★★★★

Completed fire training with Amrit. Very clear instructions and very helpful.

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Melia

a year ago

★★★★★

Fiona and Amrit have been great with communication and getting us settled into our new property!

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★★★★★

Had an inspection today with Annitt - she was very lovely, friendly and was helpful giving us all the information that we need. Fiona C has also been very helpful too the past few months of living here😊 …

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Louise Kemp

a year ago

★★★★★

Very helpful and lovely staff . Fiona C and Amrit were great and always happy to help .

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Anna Hegarty

a year ago

★★★★

Since I have moved in any and all communications have been prompt, helpful and professional. Issues have been explained and the dedicated team are obviously invested and proactive in their roles. At one point Jacqui helped to push something forward but most of my dealings have been with Sally who has been informative, friendly and understanding. In general the company have attended to most issues quickly and thoroughly - such a nice change after many bad landlord/agent experiences!

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★★★★★

The Process of letting was smooth and quick.

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Meng Delu

a year ago

★★★★★

During my rental period, working with Victoria was a highly positive experience and her performance merits full recognition—her communication was timely and thoughtful, as she responded quickly to my questions about the house (e.g., maintenance, check-out) and patiently clarified details despite time zone and language barriers; so in summary, Victoria is dedicated, communicative, and professional, her work exceeds basic requirements, and I highly recommend her.​

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Walid Anwar

a year ago

★★★★★

Just recently went through the move-in process with Cairn Letting and they were incredibly helpful. Sophie and Victoria were both brilliant, they were able to adjust to any needs I had prior to move-in and made the process very easy and stress-free :)

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★★★★★

I'd been trying to sell my flat for a while, due to the economy turning me into an accidental landlord. Cairn were my 3rd estate agent and I was not feeling particularly optimistic that it would be possible to find a buyer. Jenny was fantastic from start to finish. The flat was advertised within about a week of our first conversation and sold not long after.

So grateful to Jenny and the team for making this happen.

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Paige Lang

a year ago

★★★★★

Cannot recommend Cairn enough. The sale of our flat was made so easy thanks to Jenny.
I would like to thank Heather and all the rest of the team for making this such a positive experience
Thanks again x

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★★★★★

I would highly recommend Cairn (Glasgow) to anyone in need of a Letting agency. While researching which agency to sign with (by walking into various agencies to chat/sound them out and by speaking to students to determine their preference) I walked into Cairn. From my first meeting with Heather (HMO specialist) I was very keen to work with Cairn. I was passed onto Sophie, subsequently met with herself and Fiona, signed up and I'm very glad I did.
All 3 representatives were highly professional, efficient and friendly. The marketing/letting of my property was expertly handled by Sophie - the attention to detail was excellent - and at all stages I felt I was in safe hands. As a non-local landlord, it is important to know that my property letting is in safe hands, and I'm confident that it is. All 3 are an asset to Cairn and deserve high praise. It was a pleasure to have Sophie deal with all aspects of letting my property, from the start to finish.

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Omar Aziz

a year ago

★★★★★

I have used Cairn for many years and have always been impressed by their service and knowledge of the HMO market. The team I deal with are vey proficient, primarily my main point of contact Heather, but also Carol Anne and Fiona. I would happily recommend this agency to others.

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Mimi white

a year ago

★★★★★

Thank you so much Cairn especially to Fiona and Sophie for the first class service you gave me throughout the whole rental process. You went over and beyond on so many occasions that I can’t thank you enough. You truly are an asset to your company! I would recommend anyone to use Cairn if you’re looking for an excellent customer service!! Thanks again 😀.

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isaac

a year ago

★★★★★

I had a great experience with Cairn. Fiona was incredibly helpful throughout and went above and beyond. I would definitely recommend their services - the team are knowledgeable and operate extremely well. I could not fault my dealings with them.

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★★★★★

Fantastic experience with the team at Cairn, who supported with a recent property rental for me. Very attentive, knowledgeable and helpful throughout every aspect of the process. The property rented extremely quickly and the onboarding with Sophie was flawless. Thank you to the team at Cairn and would absolutely recommend.

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★★★★★

Have had a great experience with Cairn Letting, especially our property manager Sally who is always happy to help and provides great service. The whole process from application to moving in was made very quick and easy

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Sue

a year ago

★★★★★

Carol at Cairn letting has been very easy to deal with, in my over 3 years renting with them....nothing is to hard for her to sort out and during a recent move, has gone out of her way to accommodate changes in move out dates etc. Highly recommended, and if you get Carol as your letting agent you are very lucky!! 🙂 …

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Loki 1687

a year ago

★★★★★

Fab, very friendly. Helped with my move from abroad to Glasgow. Got some great recommendations and found a place which we love. Very helpful with the transition and sorted any issues we had quickly and with understanding. Thank you.

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★★★★★

Have had a first class experience with Cairn Letting from very first contact to signing the lease for a rental property. George was personable and so obliging to get a viewing and all worked out smoothly with Fiona and Sophie dealing with the admin. Great service and would thoroughly recommend using this agency. Thank you!

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Alexander

a year ago

★★★★★

Over the last 8 years, we've had a good, solid working relationship with Cairns, and I can recommend them as a firm to trust with your investment, (or your rent).

Of particular note has been their HMO lead Heather. With her excellent and proactive communications, she has proven invaluable invaluable in taking projects to completion and onto the market on time and on budget.

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Omar Salim

a year ago

★★★★★

We have had an excellent experience renting through Cairn. Our property manager Carol Fraser has always been highly professional and helpful, with excellent communication and attentiveness throughout our stay. Highly recommended!

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Jayden Reid

a year ago

★★★★★

Sally done a great job guiding us through the process of letting our first home!

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Erin Braun

a year ago

★★★★★

It was truly a pleasure working with Jenny Martin on purchasing a home in Glasgow. Nothing beats working with a knowledgeable and friendly real estate professional. I will absolutely recommend her to my friends and colleagues. I can't wait to pick up the keys!

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Hazel Howie

a year ago

★★★★★

Cairn are absolutely fantastic, I could not fault them. The service they provided was brilliant - 10 stars and no complaints. Any questions which needed answered were swiftly responded to whether that was via email or phone call and were of no hassle. The team at Cairn are wonderful including Sophie. In particular, Fiona was extremely helpful during the entire process. The team were super impressive and managed to find tenants within 10 days of my property going on the market. I would highly recommend Cairn and won’t hesitate to get in touch with them in the future.

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Joseph Braun

a year ago

★★★★★

We had the greatest of help from Jenny! She took the time to give us a virtual tour as well as explained numerous things about the flat. This was very helpful in that we purchased the flat from a distance. Jenny was kind and patient with us!

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★★★★★

My experience with Cairn was really good. I booked my new place in just weeks. Everything was handled instantly. Jacqui has specially been very cooperative and kind. Thank you for finding me the perfect place at the earliest!

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★★★★★

Selling with Cairn has been an absolute pleasure. Jenny has not only assisted us from start to finish with the sale of our flat but has offered advice and assistance with the purchase of our new home. Jenny answered every single one of my MANY questions and guided us through the sale and purchasing process. Jenny was professional, efficient, personable and punctual throughout and we can’t thank her and all the team at Cairn enough for making this as close to a stress free process as possible. Extra thank you to my sister Heather for guiding me through the initial process and for recommending Cairn in the first place, a decision I’m so glad we made. I would recommend anyone to go with cairn for selling their property

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★★★★★

The service had been fantastic, efficient and professional as usual, very happy with everything, Victoria had been brilliant, many thanks

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★★★★★

High quality service so far. Staff have been very polite and professional. I was also impressed with the thorough detail on the initial inventory in particular, it was very reassuring.

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★★★★★

Superb communication from start to finish. Fiona, Sophie and Claudia were great!

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★★★★★

I spoke to Fiona today with some questions regarding a property for rent which my daughter had viewed.
She was so kind, helpful & reassuring!
Would highly recommend Fiona & Cairn Letting Agency!

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★★★★★

Both Heather and the whole team at Cairn Letting have been so incredibly helpful in helping to secure a second year flat in the West End of Glasgow. I can’t recommend them enough as they made the sometimes difficult process of finding a suitable flat so much easier. Once we’d secured the flat they helped us so much with all of the then unknown process of completing all of the paperwork, guarantor information and signing of the contract. They even arranged to re-paint the flat before we moved in. Both Heather and the rest of the team at Cairn Letting are extremely communicative and so friendly, especially in helping with any queries.

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Y Y

a year ago

★★★★★

Just want to comment on how incredible Jenny Martin has been with selling our house. From the second we met with her we knew we were in safe hands. She guided us through every step taking care of everything and was so efficient. We have bought and sold many properties now and Cairn have easily been the best Estate Agency we have worked with thanks to her

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Xieluosi

a year ago

★★★★★

Just wanted to say a massive thank you to Jenny Martin for selling our house. We needed our property on the market quickly after having an offer accepted and she was very proactive and fast along with making it as stress free as possible. Every step she was there to answer questions and got us an amazing offer!

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Aron McHugh

a year ago

★★★★★

I can’t recommend Cairn highly enough. They have looked after my properties for nearly 5 years and have always gone above and beyond. From securing great tenants to handling any issues quickly and professionally, their service is outstanding. The team is responsive, proactive, and genuinely care about both landlords and tenants, which gives me complete peace of mind. If you’re looking for an agent you can trust to take care of your property as if it were their own, I wholeheartedly recommend Cairn.

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★★★★★

I was a first-time buyer when working with Cairn and they managed to make it the easiest process. I worked specifically with Jenny Martin and she was absolutely incredible from start to finish. She put me in touch with solicitors immediately and got everything moving on a very tight deadline. She kept in touch during the whole process and she was just as excited as I was when I picked up my keys!
I cannot recommend this company, or Jenny, enough!

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Lynsey Boyle

a year ago

★★★★★

Excellent, straight forward process dealing with Jenny for the whole transaction. Very pleased with sale price achieved. Marketing materials were professional and done really quickly.

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★★★★★

I have been a landlord using Cairn for a good number of years. The service received from Sally Turnbull during our time has been very professional. She has ensured that my properties have been extremely efficiently managed concentrating on tenant satisfaction and retention and ensuring tenant neglect if the properties is kept a minimum

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Ross Paton

a year ago

★★★★★

Sally and the rest of the team were a great help and provided a smooth and seamless process from start to finish, providing fast and helpful responses to any questions we had, would highly recommend their services

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★★★★★

Very Good Experience, Heather was very helpful and got us into our flat in a timely and efficient manner despite being 7 students.

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★★★★★

They are Outstanding communication, Personalised approach, Efficient and effective, Genuine care and support, Professional and reliable.

I’m very thankful to Sophie

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★★★★★

I had an excellent experience with Cairn estate and letting agency. From the very beginning, their service was prompt and professional. The house was in great condition when it was allotted to me, and throughout my tenancy, regular maintenance and inspections were carried out—especially for all electrical appliances, which gave me great peace of mind.

A special mention to my property manager, Claudia Fata, who was incredibly supportive and friendly at every stage. Claudia was always approachable, responsive, and extremely helpful whenever I needed assistance. Her dedication and professionalism truly made a difference in my renting experience.

Highly recommend Cairn letting agency to anyone looking for reliable and quality property management.

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Celia Davies

a year ago

★★★★★

My property manager at Cairn is Carol Fraser. I am delighted to record how professionally and sensibly she runs the letting of my apartment. She keeps me updated on pertinent points, deals with issues effectively and swiftly and I really appreciate that. I recommend Cairn and Carol, to others looking for a property management team.

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★★★★★

Victoria Craig at Cairn manages my property. She is excellent. Very responsive and helpful with my queries. Would highly recommend her and Cairn.

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★★★★★

Have used Cairn for about 18 months with Victoria Craig being my property manager. Highly recommend.

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Sarinatv

Edited a year ago

★★★★★

We recently moved out of our property with Cairn and Carol Fraser was incredible during the entire process. She was really helpful and informative. I was also going through a hard time with the move and she continuously checked in and supported me with advice and guidance on finding a new property. We were so glad we had Carol for what’s normally a stressful process, she made it a lot easier for us.

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★★★★★

Carol Fraser was incredibly helpful with finding my new flat and ensured everything went smoothly as we experienced great consistent communication. Super happy with my experience!!

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Nicola Scott

a year ago

★★★★★

Carol at Carin Letting Agency was extremely efficient in supporting me when I contacted her with a query. She responded quickly and gave me all of the information that I needed. Great customer service and nothing was a problem.

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★★★★★

Excellent service from Sophie and the team at Cairn, who made the moving in process seamless. They were informative and accessible throughout our move and we couldn't have asked for more. Would highly recommend.

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Big Waldo

a year ago

★★★★★

I needn't have stressed about letting my first property. Carol at Cairn Letting has been a godsend, finding me the perfect property and walking me through the process. She's been so efficient in every dealing I've had with her. Thanks Carol!

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Laura

a year ago

★★★★★

Amazing service from Cairn. Great staff and really knowledgeable and helpful.

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★★★★★

Really great service and communication from Sophie and Fiona. Helped make the process of putting my flat up for rent so smooth. Would recommend Cairns!

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Yvonne Craig

a year ago

★★★★★

The staff at Cairn are professional and efficient at all times.

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★★★★★

Thank you Cairnestateagency
And thank you Victoria the girl Handles my apartment. People who are always ready to Resolve any problems.
Kind and good at managing certifications and jobs
Thank you guys

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cal

a year ago

★★★★★

sophie was great at keeping us in the loop at all times and being really accommodating - super happy with new home

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★★★★★

Victoria at Cairn Estate Agency has been a complete gem from the very beginning. She has answered every single one of my many questions in regards to renting, in a kind and detailed manner. Any issue I’ve raised, which thankfully has only been one, is met with a rapid response including advice for the meantime and a plan for a swift yet effective solution. I highly recommend this estate agency, and Victoria especially.

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Kay H

a year ago

★★★★★

Friendly, efficient service. Jenny looked after us every step of the way and bent over backwards to accomodate us during the key handover process. Highly recommended

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Carmen

a year ago

★★★★

I've recently rented a property with Cairn. My property manager, Jacqui was great since the beginning, sharing various files for me to learn my rights when renting. Now I've moved in, and during all the process she helped me efficiently. If I could not reach her because of her busy schedule, other staff at Cairn would help me, so I was never left waiting for assistance for long. The property has been all done before I moved in.

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REX D. K

a year ago

★★★★

I admire your availability and swiftness in responding to property issues. Keep it up!

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★★★★★

Really easy to deal with. Very professional and thorough.

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★★★★★

Jacquie has been outstanding as a property manager—professional and responsive. The entire process has been seamless, and her excellent support made moving into the property stress-free.

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Ann Allen

a year ago

★★★★★

Excellent service, always quick responses and always keep me informed of all their work. Would highly recommend

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Erin Samuels

a year ago

★★★★★

Victoria is always friendly and professional and easy to contact if needed for anything.

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el yellow

a year ago

★★★★★

Victoria responds quick to our queries and is very conscientious in taking on her task . Very efficient and follow-up is well noted. We are very happy with her.

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★★★★★

My letting agent Victoria has been managing my tenancy for just over a year now and she's fantastic- so responsive and helpful! I would definitely recommend Cairn to any prospective renters, repairs have always been speedy and thorough.

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Neil James

a year ago

★★★★★

My property manager Victoria has been quick to respond and efficient helping me with anything I’ve contacted the agency about.

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Wenjuan WANG

a year ago

★★★★★

Rented a nice bungalow through Cairn. Thanks to Victoria (Craig) who helped in setting up the tenancy. We did have the boiler go down, but it was rapidly sorted out.

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★★★★★

Jenny has been responsive and proactive on managing our property, and is always on the end of the phone to help.

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★★★★★

A great company to work with., who lift the stress of selling a property away in a friendly and professional manner. Jenny has been great at keeping me informed of progress and offers made and giving her professional advice and guidance through the process of the sale of my property. I felt I was always kept informed and involved in the process, from the beginning of putting my property up for sale to the final process of my sale. The advert for my property looked very professional and I felt highlighted the benefits. Thank you Cairn’s and Jenny.

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★★★★★

Would like to thank Jenny for showing me round Love Street and giving me lots of helpful advice as a first time buyer x

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★★★★★

I have been renting from Cairn for six years and have had nothing but a fantastic experience from them. The team are always helpful and available if needed. Would highly recommend.

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Darren Welsh

a year ago

★★★★★

Jenny was absolutely amazing in helping through with the sale of my flat in paisley. She was extremely patient and helpful along the way. She helped to make the whole process run incredibly smoothly.

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★★★★★

What a great experience using Cairn to sell my flat. Jenny and her team looked after myself from start to finish. I would highly recommend Cairn to anyone looking to sell a property.

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★★★★★

Cairn Estate Agency were extremely helpful in assisting me to find and lease a property. Victoria Craig has been especially great as the agent for my property, she is very helpful and understanding and the communication has been first class. I reported a small repair to Victoria and it was sorted quickly and again with great communication. Fantastic estate agents!

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★★★★★

Victoria and the team were easy to deal with and professional. Great company to go through for first home renting

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★★★★★

I can’t recommend Jenny and the team at Carin’s enough! From the start, Jenny made everything so effortless and stress-free - way better than dealing with a larger agency in my experience. And the best part? I sold my flat for an amazing price! Huge thanks to Jenny and the team (including Sally their lovely office manager!) for making it all happen. 🏡

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Gordon

a year ago

★★★★★

Jenny did a great job on our sale and handled all of the journey with great care and professionalism.

Thank you Jenny

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★★★★★

Had Jenny take me through a flat viewing and she was utterly fantastic. Very helpful and guided me through the process. Thanks again

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★★★★★

Big thank you to Jenny who managed to show us 2 beautiful flats in the same day and also give us valuable advice about the market aswell as a recommendation for a Glasgow based solicitor.

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iqbal sharif

a year ago

★★★★★

Jenny was a pleasure to deal with in respect of my recent property purchase in the West End

From inception whilst viewing through to supporting our request for tradesman to complete necessary work, Jenny was very supportive.

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Luca

a year ago

★★★★★

Cairn has been super helpful in getting my property rented out. They’ve kept the whole process simple and handled everything smoothly from start to finish. The team’s been great at staying in touch and keeping me updated. Special shoutout to Sophie and Fiona for going the extra mile when needed. I’d definitely recommend them if you’re looking to rent out your place.

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Chris Foxon

a year ago

★★★★★

Been a customer of Cairn for around 15 years. Living in a flat, I've always been impressed at their maintenance of the whole building and their quick response to any issues that arise.
You establish a good relationship with your property inspector (in my case Zoe Simpson) and can be assured that when asked, "Is everything all right?", it is a genuine question in the interest of both resident and property. The relationship with Cairn is reassuringly positive.

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Dan Newton

a year ago

★★★★★

Huge thanks to everyone at Cairn Estate Agency, especially Jenny for being so patient, committed and supportive throughout. Would highly recommend!

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Sarah L

a year ago

★★★★★

Recently sold our flat with Cairn Estate Agency and the level of service and support Jenny provided was above and beyond. Jenny really took the time to explain the process and listened to and understood what was important to us. Her flexibility, dedication and friendly, thoughtful approach made the process feel so much more manageable and as low stress as selling your first home could be. She was also incredibly responsive throughout and always available to chat through things. Jenny thank you so much for all your help and support!

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yvonne millman

Edited a year ago

★★★★★

I can wholeheartedly recommend Cairn Agency. Having had over a decade of erratic and poor management these people do provide an individually tailored service. Having encounterrd several challenges as a landlord in the past couple of years I have found them to be efficient and fair to both tenant and landlord.
A big 'thank'you'

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Adriienne

a year ago

★★★★★

i cannot recommend Cairn Estate Agents enough! from day 1 of being on my house journey, i have used Cairn. i viewed 1 property & have stuck with Cairn for most of my property search! & in the end, ended up finding my first home! i could not have done it without Jenny at Cairn and the team! Jenny has been just outstanding! the service, communication and overall kindness and patience has been so outstanding. & i’m so grateful for it, especially as a first time buyer! anything needed anytime at all, Cairn was there. i would highly recommend Cairn & i’ve already got a friend contacting them for her property search! :) thankyou thankyou again Cairn & especially Jenny! & helping me get my first home! :D xxx

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Mark McGrady

a year ago

★★★★★

Jenny followed up a home report request email with a phone call to advise there were viewings available that night. She was friendly and knowledgeable about the property and swiftly delivered my offer to the seller. Post acceptance she has kept me in the loop and was reassuring during what is almost always a high anxiety process. I would recommend.

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★★★★★

We recently had to move out of our rented flat due to landlord selling and Carol Fraser, our property manager at Cairn, made the experience really smooth and easy for us. Sometimes these things can be difficult but Carol communicated really well with us every step of the way and always got back to any queries we had very quickly. it made the whole move out process easy for us and the least stressful it could be.

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★★★★★

I have been a client of Cairn for sometime now and from day one the service was and has been exemplary. Polite and courteous staff at the Gibson Street Office, in particular Zoe Simpson who looked after me very well indeed. Thank you staff🙏🏻 …

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★★★★★

I rented with Cairn while at studying at University in Edinburgh on two occasions and found them quick and easy to deal with - would definitely use again.

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★★★★★

We have used Cairn to rent and sell flats and have had a fantastic experience with both. We switched from Slater Hogg years ago and have never looked back. Jenny is a fantastic saleswoman — extremely pragmatic, efficient and down-to-earth. She gave us realistic expectations of what our flat could go for, yet managed to exceed them. Went to closing after only a week with loads of interest and fantastic communication throughout. Highly, highly recommend.

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Alan Woods

a year ago

★★★★★

After many years of renting our flat through Cairn, we took the view it was time to move the property on. Excellent service from Jenny and the team resulting in a very fast turnaround with a good price realised. The process was very smooth and we were guided step by step from start to finish. Very happy with the whole process

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Lee McC

a year ago

★★★★★

Sold a property through Cairn and Jenny Martin was great throughout the whole process. Kept me informed of viewings and offers and helped make it a smooth, hassle free experience.

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★★★★★

Best letting agent!

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★★★★★

I had an amazing experience with Cairn Estate Agency when buying my home! Their team was super knowledgeable and really attentive, guiding me through the whole process smoothly. The professionalism of the agents stood out, and they were always there to answer my questions, no matter how small. I felt supported every step of the way. I highly recommend Cairn Estate Agency to anyone looking to buy their first home. Thank you for making this journey so positive and memorable!

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Eilidh Lewsey

Edited a year ago

★★★★★

From a landlord's perspective, Cairns have really shaken up my perceptions about letting agencies. I've had really negative experiences with letting agencies in the past and swore I would never deal with them again. However, circumstances change and I chose Cairns after careful choice.

I have had a really good experience with Victoria and would not hesitate to recommend her. Efficient and caring.

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Faraz Chohan

a year ago

★★★★★

I have been renting my property with Cairn for a number of years now and I couldn't be more pleased. This is truly a one of a kind estate agency who looks after landlords as well as the tenants, thoroughly. I would really like to thank Victoria who has been my property manager. I have always received clear communication and prompt service from Victoria and she has gone above and beyond to ensure everything in the property is well looked after. Highly recommend this agency and Victoria to all landlords looking to rent their properties.

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Dr Bob

a year ago

★★★★★

Victoria at Cairn was first class! Dealing promptly with queries and meeting on site in a professional manner. Would recommend this company.

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★★★★★

From the moment I started working with Cairn Letting, I knew I was in good hands. Their professionalism, attention to detail and commitment to excellent service truly set them apart in the property management field.

Cairn agents communicate effectively and consistently keeping me informed at every step of the process. They are prompt in responding to my inquires and ensure that both my needs and those of tenants are met with care and efficiency.

Thanks to their strategic marketing efforts, my properties rent out quickly and to wonderful tenants.

What I appreciate the most is their genuine approach. They take time to build relationships with both property owners and tenants.

I really wish my experience with every property agency was as professional, consistent and positive as it is with Cairns.

I highly recommend! Especially if you are busy with a large portfolio.

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★★★★★

The cairn team were great to work with and offered an efficient and easy service. Sold two rental properties very quickly with their help. Would recommend anyone to speak to the team about managing rental properties or selling a property. They have a great team ready to help.

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M. K.

Edited a year ago

★★★★★

I am very pleased with the service that cairns provided. I am extremely happy with Sophie Buchanan help and her patient. She always answers my emails very fast and made me feel an important customer. She is very professional and friendly too. The whole procedure run very smooth and I couldn't be any happier. I have rented 3 houses with them. Thanks again for the excellent communication to all the cairn's girls.

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★★★★★

Excellent service during recent refurb of our property and change of tenants. From move out to lease agreement, Victoria Craig assisted at every stage, and dealt with issues as they arose in a professional and competent manner.

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★★★★★

Moved in a few months ago to a rental property. I have had a good experience with cairn so far, and have received prompt response on replacing things that were broken on arrival.
I would recommend.

Thank you jacqui and the team

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★★★★★

Jacqui helped us with our renting and post renting processes. She solved all of our problems and was always kind and friendly thank you for everything.

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Mark Coll

2 years ago

★★★★★

Excellent service from start to finish. Jenny managed the sale of my house and kept me updated many times throughout the day with what was going on. She ensured that everything ran smoothly and I felt very comfortable with the handling of the sale. When I come to sell my next property, I’ll know exactly where I’ll be going to!

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David Flower

2 years ago

★★★★★

Cairn have sold two houses for me now and i can honestly say that they were very professional in their approach from start to finish making the whole stressful time go seamlessly. Would recommend them to anyone thinking of selling or buying.

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bandar a

2 years ago

★★★★★

Nice

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Andy Gibson

3 years ago

★★★★★

I have used Cairn on a property in Glasgow since February 2023 and their approach has generally been excellent. Communication is very important and I’m pleased with how the Cairn team interact with the tenant, ensuring things are flagged to me quickly and fixed.

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Tanya Brown

3 years ago

★★★★★

Dealt with Mark at Cairn for a 2 night stay in Glasgow at 20 Bath Street Central Apartments. Stay was excellent and apartment was great. Would go through them again as communicating with Mark was very easy.

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Joanne Lee

3 years ago

★★★★★

Mark from Cairn Letting was an amazing host. Extremely accommodating and helpful throughout our stay in Glasgow.

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Ellie Wood

3 years ago

★★★★★

Would highly recommend using Cairn Estate agency. Mark went above and beyond to ensure that my stay was stress free and that the apartment was in good condition.

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Kerry Ralph

3 years ago

★★★★

I spent the weekend with some friends in Glasgow at 20 Bath Street Apartment 1.1 through Cairn Estate and Letting Agency, the apartment was very stylishly furnished, warm and cosy. The beds were very comfortable and the the location was very central, fantastic for accessing the shops at Buchanan Galleries and also very close to bars, restaurants and the bus station. Really enjoyed my time in Glasgow. Thank you Mark from Cairn Estate and Letting Agency.

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Emily Moffat

3 years ago

★★★★★

We used Cairn bnb for an overnight stay in Glasgow. The apartment was immaculate and very comfortable. Would highly recommend to anyone looking for a short stay in Glasgow and would definitely stay again.

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★★★★★

Used these guys for a short stay in Glasgow. Apartment was spotless and beautifully done out. The most ideal location and Mark was a fabulous point of contact for us.

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TzuJung Lai

3 years ago

★★★★★

Excellent experience renting with Cairn property since 2021. Our property manager, Victoria is always friendly, supportive, and professional in sorting out any issues. We are happy to have her during our tenancy.

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Ann Crook

3 years ago

★★★★★

This review is solely for Jenny Martin of Cairns Estate Agency. We were very unhappy with the service from Cairns until Jenny Martin took over the sale of our property. Jenny was professional throughout, providing us with excellent advice, regular updates and re-doing the previously poor marketing. She clearly has a great deal of experience in selling properties and was happy to go that extra mile to help us and keep us informed throughout the process. We can’t thank Jenny enough for her kindness and service and we would recommend vendors to specifically ask for Jenny Martin as she is absolutely fantastic.

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Quinnergy

4 years ago

★★★★★

Very professional and effective agency! A pleasure to work with 💚 …

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AISHWIN TIKKU

4 years ago

★★★★★

A very good trek just across Luss & the view from top is breath-taking.

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Vicki Odette

4 years ago

★★★★★

Amazing professional team, working with Jenny and Cairn. House sold quick and for a great price. Beautiful pictures and quick sale.

Awesome top class professional team, thank you Cairn

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★★★★★

We started using Cairn's services in 2018 and have always found our main point of contact, Heather, to go above and beyond the expected level of service. Certainly beyond a level of engagement compared to other property rental service providers we use.

We do not believe there is a better provider of letting services, particularly in managing HMO properties in Glasgow. Cairn's professionalism ensures that letting requirements and legal obligations are never compromised - and interests are protected whether a landlord or tenant. And from dealing with Glasgow City Council and HMO renewals, introducing off-market opportunities, assisting with renovations, and day-to-day management, our interaction and experience with the entire Cairn team have been faultless. Thank you for the excellent service.

PS: Any landlord underwhelmed by their current property manager should contact Cairn. Ask for Heather. You will not be disappointed.

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Callum Magee

4 years ago

★★★★★

Cairn were fantastic during my two year stay. Any issues of ours were reported to Heather MacMillan and dealt with in a very timely manner.
Great experience and would highly recommend.

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Elaine Davis

4 years ago

★★★★★

Susan Collins was 10/10 for customer service and despite living in Melbourne, Susan ensured that any concerns I had with Cairn Estate Agency selling my house in Scotland from a long distance, was quickly addressed. The WhatsApp voice messages were always cheerful to wake up to :)
Susan Collins gives 100% commitment to her vendor, providing prompt feedback and advice following viewings. Thanks Susan for the 5 star treatment and I would highly recommend any prospective vendor who wants to engage with a genuine professional Estate Agent to get in touch with Susan Collins at Cairn Estate Agents, Gibson St, Glasgow.
Susan’s service is unique and stand-alone and won’t be forgotten.

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Omar Aziz

4 years ago

★★★★★

I have used Cairn for several years to manage my HMO portfolio and also to buy & sell properties through them. I have always found them to be responsive to clients needs and would not hesitate to recommend them for being the HMO letting specialist in the West End. My main contacts on a daily basis are Heather and Carolanne who are very professional and genuinely do go the extra mile to resolve any problems that arise - no matter the time or day they are always there to do what they can to help which in the letting game is important as issues don't just appear on a Monday morning. Overall a well managed and tightly run agency with knowledegable staff that I would highly recommend.

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★★★★★

Fantastic experience renting with Cairn property in last 4 years. Always very willing to help and support with utmost respect. I have really liked the property which comes with high standards and support that I got from my property manager Victoria & sophie is amazing. Really appreciate the work that you do. Best wishes!

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★★★★★

I recently used Cairn for selling my property and the service I received was fantastic. Susan was my main point of contact and kept in regular touch with me throughout the full process. She was also very helpful and supportive when I had a number of issues with the solicitor I was using for the sale.

I was extremely impressed with the photos and virtual tour that were taken for marketing the property, they were highly professional and attracted 30+ viewers. My property went to a closing date and sold within a week of being on the market!

I wouldn't hesitate to use Cairn again in the future and would highly recommend them to anyone selling a property.PositiveResponsiveness, Quality, Professionalism, Value

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Eilidh

4 years ago

★★★★★

Moved into a property with Cairn in September- they've been incredibly helpful and efficient since. Any minor problems have been rectified quickly. Safa is particularly helpful. Thank you!

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Nikolaos Ves

Edited 4 years ago

★★★★

** update **: since another agent (thank you!) took over and after i've posted this, they have became more responsive and i am enjoying a better quality of service (as a tenant). I don't have any issues from 2021 onwards. Before that I have them two stars review reflect the fact that took them **over a year** to actually bring the proper person for a long standing flat issue.

The old two stars review, definitely does not reflect their **current** quality, and I was asked to remove it. Instead i am choosing to keep this as a reminder to other people that you don't have to suffer privately to enjoy a quality of service.

** old review ** (2 stars, poor value, not responsive)

I am living in a property managed by Cairn. My experience with them? Abysmal. If its broken lamp, they'll fix it right away. If it's something more complicated? Prepare to be ghosted.

Please avoid them as your letting agents at least for Glasgow if you're renting.

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Kyna Morgan

4 years ago

★★★★★

I have had a positive experience with Cairn since the very start, from submitting a note of interest about a property, then applying online, to discussing my application with property manager Safa Khan, and through my settling in process. I was fortunate that the landlord was sensitive to my situation (coming from the U.S. to pursue a postgraduate degree) and my needs (a two-bedroom flat, washer, quiet area, a home for several years). All of my interactions with Cairn have been positive, and my million questions I have as I deal with a bit of culture shock and getting used to how things are done in Scotland and the UK generally, have always been dealt with swiftly and helpfully. It's been a pleasure working with Cairn and having someone like Safa be my main contact for any issues or questions I have.PositiveResponsiveness, Quality, Professionalism, Value

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★★★★★

This is my second time letting with Cairn and I would highly recommend using them as your Letting Agency. The staff have always been extremely professional and helpful. We have never had a problem getting ahold of staff on the phone or via email. It is easy to report any issues through the online system and we found that they were resolved very quickly. Many thanks to the Cairn staff.PositiveProfessionalism

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★★★★★

Just secured our place through Cairn and I'm extremely happy with the service. The person dealing with our enquiry and application was communicative the entire time and kept us updated with any information. 10/10 would 100% recommend.

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Dean

5 years ago

★★★★★

Fantastic service! Lauren was accommodating, proactive and very helpful throughout the entire process. Communication was absolutely fantastic -- I felt supported, and that I was definitely in good hands. Very professional.PositiveResponsiveness, Quality, Professionalism, Value

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Iain Chalmers

5 years ago

★★★★★

I do business with Cairn and they have always been very professional with me.

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★★★★★

A pleasure to deal with from start to finish. Lauren was proactive and attentive throughout the process which was quick, easy, and stress free as a result. The support since the start of the tenancy continues to be of the same high standard.

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★★★★★

Reluctant landlord is an understatement where I am concerned, however, through no fault of my agent and given the current market / climate, I was unable to sell my recent development and made the decision to let it out.

Hannah explained the whole process to me and put my mind at ease throughout, finding me a great tenant who has moved in and is loving the place already.

Huge thanks to all of the Cairn Sales and Letting teams for everything :)PositiveResponsiveness, Quality, Professionalism, Value

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★★★★★

Excellent and knowledgable staff. In my experience significantly better than other agencies I have worked with. Gemma Waters and Mark Coll have been amazing and have consistently assisted me with a problem tenant. I cannot recommend them highly enough!PositiveResponsiveness, Quality, Professionalism, Value

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Owen Tanner

5 years ago

★★★★

Overall a good letting agents so far. Lauren was very helpful/patient with me as a newcomer to the glasgow rental market. And though there were some issues at the start of our move, many were fixed as soon as possible.

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★★★★★

That's my letting agency through which I rented flat

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Sarah Mills

6 years ago

★★★★★

I would recommend Cairn to any students who are looking for a place to stay in Glasgow during their time at university/college! They have been so accommodating and understanding, as a lot of the time students come with little experience in residential letting! Heather has been so quick at responding, and any time we had to deal with difficult living situations in the flat, she went above and beyond to help us. Really great service and positive experience!PositiveResponsiveness, Quality, Professionalism

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Ivy P

6 years ago

★★★★★

Gemma and the team have always been very responsive to us. They’ve outdone themselves and have certainly set a high bar for professionalism and dedication by doing everything to ensure our property and the tenants are well looked after in spite of the looming pressure brought about by the pandemic.

It is evident with the actions they take and their timely communications with us, that they truly care, not just about the business but also the people they work with.

We highly recommend Cairn Letting!PositiveResponsiveness, Quality, Professionalism, Value

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★★★★★

Cairns have been excellent. I relocated from London to Glasgow to work for the Scottish Air Ambulance just before the lockdown started. Cairns went out of their way to help me find a property and ensured all the paperwork was processed very quickly. My removal company will not bring my furniture up at the moment, so Cairns have stepped in and lent me a bed and a sofa. I can’t thank them enough.

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Woke Toad

6 years ago

★★★★

Got my deposit back in full, service was generally decent. A few too many inspections for me, hence -1 star.

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★★★★★

I have recently rented property with Gemma Waters from Cairn Letting. She was so helpful, so professional and made me feel very comfortable every step of the way. I would highly recommend her. I am very happy with my property and she made everything so easy for me. Great Company, greater staff.

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Sacha

7 years ago

★★★★★

I contacted Cairn as I had tenant’s not paying rent or responding. Gemma was introduced to me she is extremely well Knowledgeable about evictions (which was the path we went down) she follows a very correct procedure and completed everything successfully. She kept me up to date every step of the way.

Words can’t quite explain how pleasant my experience has been working with Gemma along with the reasonable fee and fast response's she was able to almost make a stressful situation non-existent!.She further gave invaluable advice on sourcing new tenants so these situations do not arise again.

if you have trouble with tenants or even if everything is smooth they have a very good management setup not skipping a beat.
Highly recommended overall a very good estate agency!

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Alison Keir

7 years ago

★★★★★

Have sold properties twice through Cairn and delighted with the service provided on both occasions and in this instance by Sheena. Would certainly recommend.

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★★★★★

I have recently purchased a small flat and Sheena Peat was my contact with the agency. She kept me up-to-date with developments and her communication skills are second to none (my solicitor said so too). Buying a property can be stressful but Sheena managed to streamline the whole process. Thanks for making it as easy as possible Sheena.

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Robert Milne

7 years ago

★★★★★

Very pleased with the excellent service provided by Sheena at Cairn Estate Agency, who arranged the sale of my late parents house.

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Catrìona M

7 years ago

★★★★★

Sheena at Cairn provided a great service regarding the sale of my Glasgow tenement flat, which was all done remotely as I was living in France at the time. Good communication, advice and support throughout, and managed to achieve a satisfactory sale price too. Very pleased with the service offered by Cairn, I would recommend to friends.

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Sarah Y

7 years ago

★★★★★

Was introduced to Gemma of Cairn Letting by a fellow investor after experiencing poor service from an existing letting. I'm so glad I made the switch. Gemma is not only professional and knowledgable, but also has her client's best interest at heart. Communications were always seamless and she's always willing to take the extra miles to accommodate my needs. She has now found me a good tenant. I'm very satisfied with Gemma's service and would recommend her without reservation.

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Vin You

7 years ago

★★★★★

Gemma from Carin Estate and Letting Agency had helped me to rent out my property within a very short time. Always diligent and enthusiastic, she had kept me updated of the progress regularly. Moreover she was able to provide backup plan when things were not working out. She is also very responsive. As an overseas investor, this really gives me a peace of mind. I highly recommend Cairn Estate to all landlords looking for tenants in Glasgow.

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★★★★★

Recently rented from Cairn, everything that has been reported has been dealt with straight away and repaired within a decent timescale. My property manager has always been on hand to help, no complaits and would recommend.

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Sally Spratt

7 years ago

★★★★

Cairns have been managing our student lets for the last three years. Being new to the market we needed guidance through all the statutory requirements, and wanted a reliable, responsive team. Our present property manager Heather has been excellent in this respect, as has their HMO advisor Carolanne. Would recommend to other prospective landlords.

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★★★★★

I had little experience with house sales, but Julianne and Fiona were able to give me detailed advice on the best route for selling or renting my flat. I decided to sell, Sheena guided me through the sale process with a happy result. I couldn't recommend the team more!

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James Clark

7 years ago

★★★★★

Cairn Letting have been very helpful in the managing of my property. Quick and efficient, would highly recommend!

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Graham Flower

7 years ago

★★★★★

I am really pleased with Cairns investment advice and the management of my properties.
First class!
Graham.F.
Landlord

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charlene cram

7 years ago

★★★★★

Recently rented with Cairn. They seem to be happy to help with all matters. I had a leak coming from above and the property manager came out, assessed the situation/damage and repairs carried out quickly and professionally to a great standard. Went above and beyond.

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Will Buchan

7 years ago

★★★★★

A first rate estate agency. Sheena and Chris did a fantastic job in helping to sell my property. Nothing was too much trouble for them and I can't recommend them highly enough.

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Aimee Buchanan

Edited 7 years ago

★★★★★

An amazing letting agency. All of the agents are incredibly helpful and are always willing to reach out, always feel incredibly supported.

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Sean McEntee

8 years ago

★★★★★

Helpful and efficient letting, would recommend.

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★★★★★

Can not rate this company highly enough, in particular the wonderful Fiona and Susan. They took all the stresses away from us and organised letting out our flat. From viewings too certificates they were incredibly professional and yet friendly and approachable at all times. Would highly recommend to anyone looking to let out their flat and wants it done well and easily. Thanks so much girls xxx

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★★★★★

I have been using Cairn Estate and Lettings Agency ("Cairn") for the past six years and I find them very professional. I am not aware of any other letting agents in the West End of Glasgow that manage HMO lets with Cairn's extensive knowledge of the current legal requirements to protect tenants and landlords alike. They maintain a very good working relationship with Glasgow Greater Council which enables them to keep on top of both HMO and general safety & building regulations. Managing HMOs or "student lets" is not an easy task but all things considered, Cairn are "Best in Class" as far as I'm concerned.

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★★★★★

I have dealt with a few letting agents over the years but I have to say that Cairn are the best of the lot. Incredibly helpful and always looking to solve problems without further hassle. In many ways they are the exact opposite of the public perception of a letting agent as they come over very genuine in their approach and go out of their way to help. Special thank you to Fiona ( Campbell ) and Mark ( Coll )

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AK

8 years ago

★★★★★

Agency has been great throughout my tenancy and thanks to Mark for being super helpful

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★★★★★

Service at this place is second to none. Wouldn’t go anywhere else.

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fiorinda pia

8 years ago

★★★★★

I’m must say having delt with cairns estate on a purchase of a property they could have not be more helpful from day one every question I asked they give me answer they were a pleasure to work with as I’m in buying properties I’m say they r my favourite estate agency form-the viewing the property to the purchase it has been a fantastic experience well done keep up-the good work especially Moya and her team can’t wait to doing business with u guys thanks for the wonderful experience Aldo and Fiorinda Pia

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Jenna Wiseman

8 years ago

★★★★★

My husband and I rented our first flat together using this letting agency, and we couldn’t be happier with the service. I’ve dealt with a few dodgy landlords and agencies in the past, so it was a welcome change to have such an organised, professional team on hand. Any issues we’ve had (hardly any, by the way) have been dealt with promptly and communication between us and the landlord has been made so easy thanks to Cairn. Everyone that we’ve dealt with have been so patient and friendly, and it’s honestly been a joy renting this property.

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★★★★★

I used Cairn as a landlord and as a seller and recommended them to my friend as a landlord too. I couldnt be happier and couldnt recommend them enough. I have used several agents as a renter and landlord and they were all different variations of terrible. They went above and beyond at all times and if I need an agent in the future they will e my first port of call!

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Chris S

12 years ago

★★★★★

Excellent service offering by Cairn. I rent my property through them and have been guided every step of the way, from preparing to let, to various safety procedures and on the day my tenants moved in, I even received an email to confirm this and let me know they were happy.
My Property Manager is always on call/email and can answer any queries I have. I will continue to use Cairn and have recommended to a few friends who have signed up already.
I think the fees are really good for the amount of work they actually do - I simply don't have the time and feel that my property is in safe hands with people who really know what they are doing!

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Stanley Macleod

13 years ago

★★★★★

Hospitable, chatty and a pleasure to deal with, I first used this company whilst letting as a student nearby and I continue to use them years and several flats later. Any time you pop in your met with a wall of smiles with an air professionalism that is unrivalled in the area.

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